Medical Receptionist Ballarat Casual

1 week ago

Ballarat, Australia For Health Group Full time

The Company
ForHealth Medical Centres is an industry leader in quality, accessible healthcare. We have a nationwide network of 70+ medical centres and 1300+ independent health practitioners. Our independent health practitioners offer their patients a lifetime of holistic care and provide 7+ million patient consultations annually. We are proudly part of the ForHealth Group.

The Role
We are looking for a Casual Medical Receptionist to join our Ballarat practice to be a key team member working collaboratively within the practice, providing high-quality customer service to all patients. This role will see you managing a busy front desk reception, welcoming patients to the Centre, supporting health care professionals as well as general administration duties.

Key Responsibilities
- Greeting patients and welcoming them into our Centre.
- Collecting & entering patient details into the database.
- Scheduling appointments (when required).
- Answering telephone calls & inquiries.
- Administration support and other ad hoc duties.
- Exceptional customer service skills with previous customer service experience an advantage.
- Excellent communication skills including a professional & personable telephone manner.
- Detail-orientated.
- Ability to multi-task and prioritize.
- Knowledge of Pracsoft/Medtech is an advantage.
- Ability to work as part of a multifaceted team and independently.
- Neat and professional presentation.

The Benefits
- 20% off Dental treatments for you and your family
- 24/7 access to our EAP
- Uniforms provided
- Free onsite parking
- Ongoing training and support

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