Current jobs related to Customer Service Officer - Belconnen - HCF

  • Customer Service Officer

    2 weeks ago

    Belconnen, Australia HCF Full time

    **About the Role** As a Customer Service Officer with HCF, you will provide Uncommon Care to our members. We are looking for you to bring your Human touch to this customer service role. You will partner with our members to guide them and provide them with advice so they can make the right healthcare choices for them. You will provide our members with...

  • Retail Customer Service Officer

    2 weeks ago

    Belconnen, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Office Services Officer

    1 week ago

    Belconnen, Australia Australian Bureau of Statistics Full time

    salary: $78,928 - $88,655 (plus 15.4% super & allowances) - location: Brisbane and Darwin - two full-time permanent positions The Australian Bureau of Statistics (ABS) is looking to recruit two **Office Services Officers** to work in our Brisbane and Darwin offices. These are full-time permanent positions at the APS 5 classification level. **About the...

  • Customer Service Representative

    23 hours ago

    Belconnen, Australia The Automotive Group Full time

    **FREE PARKING ONSITE!**: - **Belconnen Location**: - **$32.00 per/h + comm.**: - **Gtd 15hrs per week (8:00 to 11:00)**: - **Monday to Friday (mornings only).**: - **Full training provided - no exp. necessary.**: - **Free Parking** TAG has proudly been the industry leader in our successful On Site Customer Service & Sales Program for over 25 years....

  • Experienced Contact Centre

    2 weeks ago

    Belconnen, Australia Kip McGrath Full time

    Join a positive friendly phone-based team - 100% work from home - Fast-paced environment - A variety of tasks so you'll never be bored - Supportive and engaged team - Opportunities for growth within the company An exciting opportunity now exists for an experienced customer service staff member to join our remote working online team servicing our Kip McGrath...

  • Experienced Contact Centre

    2 weeks ago

    Belconnen, Australia Kip McGrath Full time

    Join a positive friendly phone-based team - 100% work from home - Fast-paced environment - A variety of tasks so you'll never be bored - Supportive and engaged team - Opportunities for growth within the company An exciting opportunity now exists for an experienced customer service staff member to join our team servicing our Kip McGrath clients. The role is...

  • Customer Service Sales

    7 days ago

    Belconnen, Australia PTC Phone Tech & Comm Full time

    **About Us**: PTC Phone Tech & Comm are the market leader in all things Mobile & Tech! Established in 2009 and still family owned to this day our specialty is Phone Accessories and Express Phone repairs. With a vision for the future and continuing to expand our brand and product range we have over 80 stores and no plans to slow down. Our product range...

  • Customer Service, Sales

    7 days ago

    Belconnen, Australia PTC - Phone Tech & Comm Full time

    **About Us**: PTC Phone Tech & Comm are the market leader in all things Mobile & Tech! Established in 2009 and still family owned to this day our specialty is phone accessories and express phone repairs. With a vision for the future and continuing to expand our brand and product range we have over 80 stores and no plans to slow down. Our product range...

  • Deliver Exceptional Customer Service

    4 days ago

    Belconnen, ACT, Australia beBeeDriver Full time $55,000 - $75,000

    The role is a unique opportunity to be part of a diverse team that serves local communities across Australia. The successful candidate will have the chance to work in a fast-paced environment, delivering customer orders to their doors while providing exceptional customer service.About the positionThis Customer Service Agent (CSA) will be responsible for...

  • Customer Service Team Member

    23 hours ago

    Belconnen, ACT, Australia The Good Guys Full time

    Overview At The Good Guys, we're here to help families live better for less. Since 1952, we've been delighting customers with unbeatable deals and exceptional service and advice with their home appliances and consumer electronics. We offer the best value, world-class brands and exceptional customer service across our 100+ store network, online, and in our...

Customer Service Officer

2 weeks ago

Belconnen, Australia HCF Full time

**About HCF**

At HCF, our purpose is to bring our human touch to healthcare.

We want to be true health partners to our members. Our vision is to make healthcare understandable, affordable, high quality and member centric. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.

**About the Role**

As a Customer Service Officer with HCF, you will provide Uncommon Care to our members. We are looking for you to bring your Human touch to this customer service role. You will partner with our members to guide them and provide them with advice so they can make the right healthcare choices for them. You will provide our members with information about our range of health and other insurance products.

This a Full-Time position based in our Belconnen Branch.

**Responsibilities**
- Perform needs-based selling to customers face to face for HCF health insurance policies with exposure to selling Life and Travel policies
- Achieve and exceed sales and service targets
- Provide first contact resolution in all customer interactions
- Maintain accurate membership information in accordance with HCF policy and procedure

**About you**
- Demonstrated experience or an aspirational drive to sell to members and provide a great customer experience
- Previous experience in a customer service environment
- The ability to quickly learn complex computer systems
- Ability to work in a team environment
- Ability to adapt positively to frequently changing work practices and needs
- Have the ability to work six weeks fulltime to participate in comprehensive training

**Culture**

Working in the health insurance industry, we know how important it is to prioritise the wellbeing of our own people. We want to provide you with the skills and tools you need to support your own wellbeing journey, so that you can be at your best.

We’re all about creating a fantastic people experience, guided by our values, so that we can in turn better deliver for our members. We work with our people to create a work experience that is inclusive, supportive, safe and respectful so we can do the best for our members.

**Benefits**
- Up to 50% discount on health cover, pet and travel insurance
- Organisational wide Recognition & Rewards program
- Generous Parental Leave Scheme
- Health and Wellbeing Initiatives
- Additional time off in the form of a "Family & Friends day"