Junior Telematics Technician

2 weeks ago

Brisbane, Australia Microlise Full time

Hardware Services
- Brisbane, Australia
- From $70,000, dependent on experience
- **Closing Date**: 17.12.2024

So, who are Microlise Group Plc? We are a leading transport technology business, with over 88% of UK food retailers and 56% of the UK’s large transport fleets, with household names that we are proud to call our customers, such as; Woolworths, Coles, Metcash, Foodstuffs, Gilmours, MAN and JCB We are now rapidly expanding in Australia and New Zealand, with a number of the largest food retailers already customers.

We are looking for full time **Junior** **Telematics Technician (Field Based)** who is keen to start their career within the telematics industry This is a field-based role, providing continued support to our customers. You will support the wider team to ensure the Microlise product portfolio is fully integrated into our customer’s assets; the installation, service and support of our product suite and peripherals within the Brisbane region.

With full training provided, we are looking for individuals with the right attitude and appetite to learn new skills; so, whilst experience with telematics is advantageous, it is not essential. If you want to grow your career in a leading organisation, then we want to hear from you

**What will you be doing?**
- Timely visits to customer sites to undertake the installation, service and support of Microlise products
- Completing survey visits and identifying suitable solutions
- Completing QA visits on Microlise products and peripherals in customer assets
- Inventory management
- Responsible for the upkeep and safety of your vehicle and all provided tools /equipment
- Liase with customers at all levels
- Provide support to your peers and contractor resource where required
- Ensure administration is concise, accurate and professional
- Adhere to all internal process and procedures
- Report on statistical information when required

**What are we looking for?**
- Knowledge and understanding of electronics/auto electrics, or experience working with telematics, would be ideal
- Experience of working to Service Level Agreements and Operational Schedules
- Understanding of vehicle wiring diagrams and ability to interpret these would be advantageous
- Evidence of strong customer service skills with a professional approach
- A positive can-do attitude, with a strong desire to learn new skills
- Passionate and positive approach to all that you do
- Good interpersonal and communication skills, with the ability to adjust style to relevant audiences
- Be able to work autonomously, solve problems independently and adhere to agreed processes
- Take pride in what you do, ensuring quality and accuracy
- Valid Passport for travel
- Full Driving Licence

**Working Pattern**

This is a full-time position working 40 hours per week. Our technicians work a Monday-Friday pattern, with occasional requirements for late or weekend work. Travel and staying away may be a possibility dependant on customer demand.

**Why Microlise?**

Proudly UK-based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people.

**Recruitment Process**:
**Recruitment Agencies**:

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