Flights and Accommodation Coordinator

3 days ago

Balcatta, Australia Sodexo Full time

**Company Description** Do you have a passion for the travel industry?**

Due to ongoing growth we are looking for an experienced Flights and Accommodation Coordinator to join the Sodexo team based in our head office in Balcatta.
Reporting into the Travel and Accommodation Manager, this position is responsible for the administration of travel and accommodation across the IFMS Contract for Sodexo and will act as the primary point of contact for ALL travel and Accommodation related concerns.

**Who are we looking for?**

We’re looking for someone who thrives in fast-paced, high-volume environments; there’s never a dull moment at Sodexo.
You take pride in delivering work to the highest standard, with excellent time management and teamwork skills and have the ability to work independently and communicate with stakeholders at all levels.
You will consider yourself a well organised, self-motivated individual and a service professional. You are an experienced administrator with excellent Excel knowledge and are ready to work in a fast-paced environment with a great team

**Main Responsibilities for the role**:

- Process flight and room rostering requirements for permanent site-based Sodexo employees
- Administer travel arrangements for Sodexo, Sub-contractor and Service Partner personnel and visitors and address queries, complaints and concerns.
- Maintain travel spread sheets and all travel related documentation to submit to varying stakeholders
- Provide quality customer service and deliver proactive, responsive travel management
- Answer internal and external calls regarding travel and accommodation arrangements in a prompt and professional manner.
- Liaise closely with site managers to ensure notification of travel changes are efficiently provided to reduce flight penalty costs
- Lead by example, ensuring standards and processes are consistently adhered to; including but not limited to participate with the review and development of processes and ongoing continuous improvement activities.
- Review flight no-show costs resulting from processing errors or delays by Travel & Accommodation Team.
- Conduct quality assurance activities to ensure compliance with process and minimise financial loss.

**Qualifications** To be successful, you’ll need**:

- An excellent knowledge of the Microsoft Office package, particularly Excel
- Previous experience with booking travel
- Understanding of rostering principals (desirable, but not essential)
- Excellent planning & coordination skills
- Strong communicator who contributes to good working relationships
- Organised with effective time management skills

**Additional Information** Why choose Sodexo?**

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program

**How to apply?

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