Retail Customer Service Officer

2 weeks ago

Wagga Wagga, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

**About the role**:

- 12 Weeks on the job paid training, Monday to Friday, 25 hours per week, various shifts
- Relief role covering Wagga South & Wagga
- Casual on call as required after training - Monday to Friday, rotating shifts between the hours of 8.45am to 5.06pm
- Adult Pay Rate $35.01 increases to $37.42 after 3 months training + 12% Superannuation

**You'll be**
- Performing customer sales and service transactions with customers.
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS).
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews.
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities.
- Assisting customers with mail lodgements and associate costs.
- Building rewarding relationships with customers by understanding their needs.
- Assisting with administrative duties such as stocktaking and record maintenance.

**About you**- You’re friendly, enthusiastic and reliable and you love working in a team environment.- You’re ready to put the customer at the centre of everything you do to help make a difference in the community.
- Have experience in customer service and/or cash handling.
- Be fit to lift up to 16kgs of mail regularly and stand for your shift.

**How we'll deliver for you**
- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety.
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day.
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

  • Customer Service Officer

    2 weeks ago

    Wagga Wagga, Australia St.George Full time

    **Join a supportive team in our Westpac Wagga Wagga, NSW branch**: - **Permanent part time role - 32.5hrs per week**: - **Customer service role working with the local community **How will I help?** As a Customer Service Officer, you will be key to Westpac's strategic purpose of creating better futures together, helping our customers, communities and...

  • Christmas Retail Assistants

    6 hours ago

    Wagga Wagga, Australia Global Retail Brands Full time

    Job Search | Login**Christmas Retail Assistants - Wagga Wagga | MyHouse**: **Location**: WAGGA WAGGA (768MH) **Posted on**: 30 September 2024 **We are looking for team members who are passionate about homewares and want to join our team during the Christmas Holiday period.** **The Company**: House Bed & Bath and MyHouse are part of Australia's largest...

  • Customer Service Manager

    2 weeks ago

    Wagga Wagga, Australia Myer Full time

    **Job no**: 943992 **Work type**: Permanent / Full time **Location**: Wagga As a **Customer Service Manager**at Myer Wagga you’ll be the driving force behind our customer service excellence — leading teams across multiple departments to deliver outstanding service and achieve strong results. You’ll champion the Myer strategy, manage daily operations,...

  • Retail Customer Service and Freight Co-ordinator

    7 days ago

    Wagga Wagga, Australia Pack & Send Wagga Wagga Full time

    **Main duties & responsibilities of the role include**: - Arranging and performing pick-ups and deliveries with PACK & SEND vehicle. - Packaging all consignments correctly. - Complete all administrative tasks assigned - Tracking and tracing consignments - Maintain good relationships with suppliers and their delivery drivers - Assist the store manager with...

  • Amep See Customer Service Officer

    7 days ago

    Wagga Wagga, Australia TAFE NSW Full time

    **TAFE NSW Life-Changing Careers** **AMEP SEE Customer Service Officer** **Talent Pool Recruitment - Statewide acro**ss our TAFE NSW AMEP CSO locations** **Base Salary $74,912 - $82,688 p.a. plus employers’ contribution to superannuation and annual leave loading** **At TAFE NSW, we are dedicated to life-changing impact. That’s why we offer...

  • Retail: Casual Customer Service

    2 weeks ago

    Telstra Store Wagga Wagga, Australia Telstra Full time

    Employment TypeCasualClosing Date7 Nov :59pmJob TitleTelstra Retail: Casual Customer Service & Sales Consultant WAGGA WAGGAJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative...

  • Customer Service Representative

    7 hours ago

    Wagga Wagga, Australia PFD Food Services Full time

    Hourly Rate + OT, loadings and allowances (where applicable) - Discounted food, travel, movie tickets, entertainment, gym memberships + more - A multitasker, KPI-driven, with sharp attention to detail There are **regular** customer service roles, and there are **customer service** roles with a team like us where the size of the organisation, the number of...

  • Customer Service Representative

    4 days ago

    Wagga Wagga, Australia PTC Phone Tech & Comm Full time

    **About Us** Step into the future with PTC Phone Tech & Comm, the unrivalled leaders in Mobile & Tech! Our expertise spans Phone Accessories, Device Repairs, and Specialty Electronic Devices. Since 2009, our family-owned legacy has thrived, expanding across Australia with over 80 stores and a team of 300+ passionate individuals. As we forge ahead, we're not...

  • Store Manager Wagga Wagga House

    7 hours ago

    Wagga Wagga, Australia Global Retail Brands Full time

    Job Search | Login **Store Manager | Wagga Wagga | HOUSE**: **Location**: WAGGA WAGGA (234) **Posted on**: 27 October 2025 **About Us**: House is Australia’s largest homeware & kitchenware retailer. Part of Global Retail Brands Australia, **“House”**is home to 160 plus stores nationally and growing! As the one stop shop for all your cooking, baking &...

  • Retail Pharmacy Assistant

    2 weeks ago

    East Wagga Wagga, New South Wales, Australia CW Retail Services Pty Ltd Full time

    Start your career at Chemist Warehouse Boorooma About the opportunity  This is an exciting opportunity for  Retail Pharmacy Assistant to join our fast-paced, growing business.  With part-time, full-time and casual working hours available across our store network, the right opportunity is closer than you think  Join Chemist Warehouse, providing...