Workplace Agent

2 weeks ago

Perth, Australia Cushman & Wakefield Full time

**Job Title**

Workplace Agent
**Job Description Summary**

Cushman and Wakefield are looking for a Workplace Agent that is an experienced professional with a background in workplace, concierge, reception, or facilities-related roles. You possess a professional appearance and thrive in fast-paced, high-volume environments. With proficiency in basic to intermediate Microsoft Office Suite, you bring a positive attitude and deliver exceptional customer service to this front of house role.

**About You**
- Experience in workplace, concierge, front line information exchange, reception, or facilities-related roles.
- Display a professional appearance.
- Must be able to work in a fast paced, high-volume environment.
- Proficient in Basic to intermediate Microsoft Office Suite.
- Positive attitude and be comfortable in providing customer service to a diverse population.

**What You Will Do**
- Ensure a smooth and seamless employee and guest experience by communicating warmly, clearly and effectively with incoming visitors and contractors.
- Answers and screens all incoming internal calls in a professional manner.
- Manages access passes and maintains appropriate visitor records.
- Is actively visible in the reception area and is available to visitors and client.
- Maintains guest registration logs via electronic guest management system.
- Schedules, organizes and assists with event and meeting room reservations.
- Understands and adheres to all safety and security protocols.
- Reviews internal work orders and reports service requests through building work order system.

**Why join Cushman & Wakefield?**

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from:

- Being part of a growing global company.
- Career development and a promote from within culture.
- Access to one of the world’s largest learning libraries via LinkedIn Learning.

**We have a vision of the future, where people simply belong.**

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

INCO: “Cushman & Wakefield”

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