Claims Integrity Officer

Part Time Fixed Term to April 2025
- Location - Miami Qld, however other locations within ETC's footprint may be considered
- Above Award salary and salary packaging options
- Help make a positive impact on people's lives

**About Us**:
**Enterprise & Training Company Limited (ETC)** is a leading not-for-profit provider in employment, training and business services, operating for over 35 years with a delivery footprint across New South Wales and Queensland. We are innovative, progressive and committed to making a positive difference in our communities in which we operate.

We currently have an opportunity available for a passionate and detail-orientated individual to join our team as a **Claims integrity Officer**. This is a fixed-term contract to April 2025

**The Role - A Day in the Life of an Claims Integrity Officer**:
As a **Claims Integrity Officer** you will be responsible for accurately and efficiently drawing down on Employment Fund Claims and the Department of Employment and Workforce Relations (DEWR) incentive payments that have been paid to employers of ETC jobseekers. You will provide timely quality checks and processing of claims in order to lodge claims related to services and payments for the Workforce Australia Services (WAS), Transition to Work (TtW), Self-Employment Assistance (S-EA), Skills for Education & Employment Program (SEE) and Disability Employment Services (DES) Contracts. In doing so, you'll be achieving ETC's agreed targets as set by the Department of Employment and Workforce Relations (DEWR) and the Department of Social Services (DSS) DES Contract.

Your Key Responsibilities will include:

- Reviewing and quality checking ETC provider payments submissions and outcome claims where evidence has been provided and complete compliance checks to ensure the validity of the claim and the evidence in line with contractual guidelines and the Deed.
- Communicate and maintain regular contact with team, and manager/s to ensure all outcome claims are processed in a timely and accurate manner.
- Maintain a high degree of knowledge and understanding in the contractual requirements of processing provider payments and claims, including attending professional development and adhering to updates throughout the contract/s term
- Strive to achieve goals set within the Workforce Australia Services, TtW, S-EA and DES Contracts including meeting outcome targets, adhering to the DEWR and DES Code of Conduct and guidelines.

**Criteria for Success**
- Previous experience in accounts processing
- Excellent attention to detail and be systematic and analytical in processing.
- Driven to achieve outcomes and KPIs
- A recent, clear National Police Check
- A current Working With Children Check

**Why work for ETC**:

- We pride ourselves on offering a positive work culture and environment for employees to achieve their best. We offer a broad range of benefits including:

- Above Award and competitive salaries
- Salary packaging to increase your take home pay
- An extra week of paid leave after 5 years of service
- A variety of flexible working arrangements on offer to suit individual needs, including compressed work weeks, varied start and finish times, Monthly Accrued Day Off (ADO)
- Working from home options if applicable to the role
- Paid day off for your Birthday after probation, Blood Donor, and Community Services Leave
- Innovative staff reward and recognition program including paid days off
- Health & Wellbeing initiatives including discounted Private Health Insurance and free annual flu vaccination
- Discounted accommodation and travel offers
- Opportunities for career progression and leadership development including completion of accredited qualifications and leadership programs.
- Access to free Employee Assistance Program for you and your family

We consider our employees as the heartbeat of our organisation. If you're interested in a rewarding career where you can enrich and change people's lives, we want to hear from you

**How to apply**:
**Applications Close**:
**More Information**:
ETC is committed to providing a safe environment in which children’s rights, needs and interests are met. We create a culture, adopt strategies and take action to promote child safety and wellbeing and prevent harm to children and young people. ETC is committed to implementing practices in keeping with the National Principles for Child Safe Organisations.