Community Liaison Officer

2 weeks ago

Heidelberg, Australia Royal Freemasons Ltd Full time

**Permanent position, located in **Carlton**:

- ** Customer Service, front facing of the organisation**:

- ** Excellent Tax-free salary packaging benefits to increase your income**

**Are you ready for a career with more meaning?**

**At Royal Freemasons, you can be the one to make a positive impact in the lives of older people every day. Experience the rewards of making a difference in someone’s life by showing them compassion and care.**

**Whats in it for you?**
- ** A rewarding role where you are making a difference to residents**:

- ** Excellent Tax-free salary packaging to increase your income**:

- ** Great Accommodation and Dining benefits with Access Pay**

We are seeking a Community Liaison Officer that will offer a warm and friendly customer service experience to residents that live at Streeton Park. You will be the first point of contact to attend to queries and needs. You will coordinate events and lifestyle programs, provide site supervision and undertake operational support duties in the running of the retirement living community. A full Australian driver's licence is required to assist with some outings at times. You will need to be on a roster that requires overnight stays usually once per week.

If you have a enthusiasm to ensure you will provide a high standard in our community and are service oriented, possess exceptional people skills and are passionate about making a difference then this position is for you

**Key Requirements**
- At least 2 years work experience in a service based industry
- Able to do overnight stay on roster when required
- Prior experience in a similar role preferred, but not mandatory
- Excellent communication and customer service skills, with the ability to positively influence and engage the residents.
- A positive, resilient and robust can do attitude and work ethic
- A passion for working in retirement living and lifestyle
- Right to work and live in Australia mandatory.
- Covid vaccine

**Benefits**:

- Flexible working arrangements
- Salary sacrifice of up to $15,900 (tax-free) to increase your take-home income
- Further learning and career development opportunities
- Paid study leave
- Find out more benefits on our website

**NDIS Worker Screening Check (includes Australian Federal Police Check)**
Royal Freemasons is a NDIS-approved provider. As part of the NDIS scheme, employees, contractors, labour hire and volunteers must complete an NDIS check. This is part of compliance and needs to be completed prior to commencement as well as an **International Police Check** for those that have lived overseas for 12 months or more within the last 10 years.

**Mandatory vaccines**

All aged care workers must be vaccinated against COVID-19 and encouraged to receive the flu vaccine. All successful applicants must provide proof of COVID-19 vaccination prior to commencement.

**Recruitment agencies are requested to kindly NOT contact us**

Royal Freemasons is committed to providing and maintaining a safe workplace without risks to health. This includes a smoke-free environment, COVID-19 and influenza vaccine program.

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