Visitor Services Supervisor

16 hours ago


Canberra, Australia ACT Government Full time

ACT Historic Places is seeking an enthusiastic and self-motivated Visitor Services Supervisor for three of the ACTs most significant cultural heritage sites - Lanyon Homestead, Calthorpe’s House and Mugga Mugga Cottage. The Visitor Services Supervisor role sits with the Visitor Experience and Interpretation Team and is responsible for ensuring excellent customer service and visitor experiences through the delivery, supervision and administration of museum tours, learning and public programs, events, retail and front of house services to a diverse range of visitors. This role is responsible for the Visitor Services Officers and Volunteers, including rostering and training organisation.

The Visitor Services Supervisor reports to the Visitor and Commercial Services Coordinator and is expected to work collaboratively with all members of ACT Historic Places teams as required. This is an exceptional opportunity to contribute to the ACT’s rich cultural tourism offerings.

**Note**: This is a permanent part time position available at four days per week (29.4 hours). The full time salary noted above will be paid pro rata.

**How to Apply**:Applicants, please provide a two-page pitch telling us what you would bring to our team addressing the Selection Criteria in the Position Description, a copy of your current curriculum vitae, and the contact details of two referees.

**_ _



  • Canberra, Australia ACT Government Full time

    ACT Historic Places is looking for a highly motivated self-starter to fill the Visitor and Commercial Services Coordinator position. This role is a crucial link in our Visitor Engagement and Interpretation team and manages the visitor services operations and front-of-house staff at Lanyon Homestead, Mugga Mugga Cottage and Calthorpes House. The Visitor and...


  • Canberra, Australia ACT Government Full time

    ACT Historic Places is looking for a highly motivated self-starter for the position of Visitor and Commercial Services Coordinator. This position is offered as a temporary transfer for those within the ACT Public Service for a period of 6 months, with a possibility of extension. This role is a crucial link in our Visitor Engagement and Interpretation team...


  • Canberra, Australia Australian Department of the Environment Full time

    APS 6 - $88,408 - $100,378 per annum plus superannuation - Parks Australia Division - Canberra, ACT **Who we are** Australia’s natural and cultural heritage is unique. Our land and seascapes are distinctive, home to plants and animals found nowhere else in the world, and to some of the oldest living cultures on earth. These environments and cultures are...


  • Canberra, Australia The National Museum of Australia Full time

    **Role purpose** The Museum has exciting opportunities for professionals who love working with the public, to join the Visitor Experience Team as a Visitor Experience Host. The Front of House team are a large, diverse, and creative team delivering high quality customer service in a fast-paced environment and engaging face-to-face interpretation. We do this...


  • Canberra, Australia ACT Government Full time

    The primary objective of this position is to provide a high level of customer service to Visitors and callers to the Canberra & Region Visitors Centre (CRVC) and Canberra Airport Information Booth. The Visitor Services casual is required to: - Provide high level customer service to visitors and callers regarding local tourist information. - Coordinate and...


  • Canberra, Australia ACT Government Full time

    The primary objective of this position is to provide a high level of customer service to Visitors and callers to the Canberra and Region Visitors Centre (CRVC) and Canberra Airport Information Booth. The Visitor Services casual is required to: - Provide high level customer service to visitors and callers regarding local tourist information. - Coordinate...


  • Canberra, Australia Australian Government - Department of Climate Change, Energy, the Environment and Water Full time

    APS 3 - $66,422 - $74,302 per annum plus superannuation - Parks Australia - Canberra, ACT **Who we are** Australia’s natural and cultural heritage is unique. Our land and seascapes are distinctive, home to plants and animals found nowhere else in the world, and to some of the oldest living cultures on earth. These environments and cultures are an...


  • Canberra, Australia ASIO Full time

    **The Organisation** The Australian Security Intelligence Organisation (ASIO) protects Australia and Australians from threats to their security. In a complex, challenging and changing security environment, our success is built on the imagination and intelligence of our team. ASIO's people are ordinary Australians but they do extraordinary things - they are...


  • Canberra, Australia Department of Industry, Science, Energy & Resources Full time

    **Job no**: 512726 **Employment type**: Ongoing **Location**: Canberra **Categories**: APS Level 5, Administration **About the department**: The department plays a key role in the Australian Government’s agenda to create jobs and build a stronger, more resilient and competitive economy. Our work builds on Australia’s existing strengths, supports...


  • Canberra, Australia Australian Government - Department of Climate Change, Energy, the Environment and Water Full time

    APS 6 - $91,944 - $104,393 per annum plus superannuation - Parks Australia Division - Canberra, ACT **Identified position -** This position is an ‘Identified’ position which signifies that the role has a strong involvement in issues relating to Aboriginal and Torres Strait Islander people. The successful applicant must have an understanding of the...