Technical Infrastructure Program Manager, Data Center Capacity Planning

DESCRIPTION

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

As a Capacity Planning Manager, you will drive programs to create and manage supply/capacity at our Data Centers in the APAC region. You will improve infrastructure utilization as well as availability. You will engage effectively with various stakeholders (Technical Program Managers, Engineers, Supply Chain teams, Business Development Managers, Product Managers) in planning programs and will collaborate with our partners to deliver these efficiently. You will help establish Amazon Web Services as the key cloud technology provider across the region and help our customers leverage our Data Center capacity for their success.

Do you look around corners to find ways of optimizing resources & speeding up deliverables? Do you enjoy dealing with ambiguity and finding solutions independently? Are you passionate about using technology to solve business problems that have big customer impact?
Come, build the future with us.

Key job responsibilities
Technical Infrastructure Program Managers (TIPM) in Capacity Delivery Planning drive programs to identify, execute and manage supply/capacity at our Data Centers in the APAC region. This role requires effective engagement with multiple AWS internal partners (Delivery TIPMs, Engineering teams, Supply Chain teams, Business Development Managers, etc) to co-deliver planning programs. The TIPM engages with partners to drive the right outcomes to balance customer requirements with site risks. Lastly, TIPMs are required to effectively convey accurate information across all aspects of program communication with audiences therefore requires excellent written and verbal skills.

About the team
About AWS
Diverse Experiences

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

BASIC QUALIFICATIONS
- 3+ years of technical infrastructure management experience
- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
- Experience with business intelligence and data visualization and reporting tools (e.g. Tableau)
- Basic to intermediate knowledge of SQL, Visual Basic or other programming languages

PREFERRED QUALIFICATIONS
- Advanced forecast modeling techniques including safety stock optimization and sensitivity analysis
- 3-5 years of Supply Chain planning experience, e.g., forecasting, planning, scheduling
- Experience with varying scenarios of infrastructure builds
- Experience in analyzing data to drive data-driven decisions

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torr