Client Services Officer

Division: Courts Tribunals and Service Delivery
- Location: Sydney, NSW, AU, 2000 Mount Druitt, NSW, AU, 2770 Parramatta, NSW, AU, 2150 Waverley, NSW, AU, 2024 Bankstown, NSW, AU, 2200 Burwood, NSW, AU, 2134 Blacktown, NSW, AU, 2148 Penrith, NSW, AU, 2750 Fairfield, NSW, AU, 2165 Katoomba, NSW, AU, 2780 Hornsby, NSW, AU, 2077 Windsor, NSW, AU, 2756 Newtown, NSW, AU, 2042 Manly, NSW, AU, 2095 Liverpool, NSW, AU, 2170
- Req ID: 75610

**Client Services Officer**
- Location - Court Services, Sydney Metro & Greater Sydney Court Locations
- Salary ranging from $73,522 pa to $79,931 pa + super and leave loading
Are you looking to start a meaningful career in the justice system? Join us as a Client Services Officer and play a vital role in supporting court operations and helping the community access justice services.We are recruiting to build a talent pool to fill roles as they arise over the next 12 to 18 months.Opportunities may be Ongoing or Temporary, Full Time or Part Time depending on current and future vacancies at individual locations.The locations included in this recruitment are:
- Bankstown
- Blacktown
- Burwood
- Fairfield
- Hornsby
- Katoomba
- Liverpool
- Manly
- Mount Druitt
- Newtown
- Parramatta
- Parramatta Children’s Court
- Parramatta Drug Court
- Penrith
- Surry Hills Children’s Court
- Sydney CBD
- Waverley
- Windsor

**About the role**
As a Client Services Officer with Court Services, you will provide a range of clerical and administrative services including but not limited to, responding to customer enquiries, data entry and records management.Court Services in New South Wales provide a range of essential functions to support the justice system and the community. These services ensure that the legal system operates smoothly and that individuals have access to justice and support throughout their court journey.**What you'll do**
- Assist with the effective operation of Court rooms, perform complex administrative services to meet statutory obligations and deliver high quality professional services to clients.
- Working as a member of a team, you will liaise with a wide range of stakeholders to provide high level clerical and administrative support services.

**You will also**:

- Support the efficient operation of the court, this includes effective communication with a wide range of stakeholders.
- Anticipate the requirements of the judiciary and other persons in the courtroom and provide a timely and effective response.
- Support the implementation of improved work practices and be able to work across different court jurisdictions.
To about what a Client Services Officer does to support the NSW Justice system click here or download the Client Services Officer Role Description**What we’re looking for**
- People with great time management, organisational skills, and the ability to work in a fast-paced high volume work environment.
- You are proficient with different technologies or can quickly learn and use technology.
- Capacity to work in an environment that may involve potential exposure to psychosocial hazards related to the range of services provided in a court environment. Click **here** for Information about accepting a role within Court Services

**What We Offer -**We offer a variety of benefits, including:
- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Health & Wellbeing and Employee Assistance Programs.
Want more information? Visit our website to see more information on Working for us.**We do work that really matters**
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners to improve lives and realise the potential of children, adults, families and communities. It’s work that really matters.- **Are you ready to join us?**
Click apply, attach an up-to-date résumé (maximum 3 pages) a cover letter (maximum 2 pages) with a brief outline on how you meet the requirements of the role and a response to the following targeted question:
- **Please provide an example about a time in your current role when your actions had a positive impact on team performance.**-
Applications that exceed page or words limits given and/or do not attach the requested resume, cover letter and response to the targeted question, may not be considered.- **Applications close**: 11.59pm - Monday, 30 June 2025.**Got a question?**-Visit Recruitment adjustments on the DCJ website to learn more.**Inclusion and Diversity lies at the heart of how we recruit**
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.To find out what DCJ are doing to build an inclusive and diverse workforce, visit our careers si