Reception Assistant

**About First Step Therapies**

First Step Therapies is a growing allied health clinic dedicated to providing high-quality support services to clients of all ages. Our passionate team offers Speech Pathology, Occupational Therapy, Counselling, and other allied health services, making a positive impact on the lives of individuals and families in our community.

**Position Overview**

We are seeking a warm, motivated, and professional Reception Assistant to join our friendly team. No prior experience is required, and full training will be provided. This is an excellent opportunity for someone starting their career, looking to gain experience in an allied health environment, or a university student looking for casual work.

As a Reception Assistant, you will support the day-to-day running of our clinic and help create a welcoming and supportive experience for clients and families.

**Key Responsibilities**
- Greet clients and families in a friendly and professional manner
- Answer and manage incoming phone calls, providing helpful support
- Assist with scheduling and confirming appointments
- Support administrative tasks such as data entry, filing, and basic office duties
- Process client payments and assist with invoicing as required
- Help maintain a tidy and organised reception area
- Assist the team with general office support as needed

**Skills and Attributes**
- Friendly, approachable, and professional
- Strong communication and customer service skills
- Organised and able to manage multiple tasks
- Reliable, proactive, and eager to learn
- Ability to work both independently and collaboratively in a team environment
- No prior experience in allied health or administration is required - full training will be provided

**Why Join First Step Therapies?**
- Flexible casual role to suit your lifestyle
- Work in a supportive, client-focused team environment
- Opportunity to gain experience and develop new skills in allied health administration
- Make a meaningful difference in the lives of individuals and families

**How to Apply**

If you are a motivated, empathetic individual looking to start your career in a supportive allied health environment, we’d love to hear from you. Please submit your resume and a brief cover letter outlining why you’d be a great fit for our team.

First Step Therapies is committed to fostering an inclusive and supportive workplace and encourages applicants from all backgrounds to apply.

**Job Types**: Casual
**Schedule**: Day shifts, Tuesday-Thursday (preferred), 12-18 hours/week, no weekends
**Work Location**: In person
- Lawnton QLD
**Work Authorisation**: Australia (required)

**Job Type**: Casual

Pay: $27.00 per hour

Expected hours: 12 - 18 per week

**Benefits**:

- Travel reimbursement

Work Authorisation:

- Australia (required)

Work Location: In person