Guest Relations Assistant

1 week ago

Shoalhaven, Australia Anglican Youthworks Full time

Anglican Youthworks
**Location**:Shoalhaven, NSW
**Date advertised**: 9th December 2024

**Job Type**:Casual
**Closing Date**:When Position is Filled

Youthworks is seeking Guest Relations Assistants for our team at Shoalhaven, situated on the Shoalhaven River, just outside Nowra. This casual role offers rostered shifts to service seven day a week operations. The role is responsible for contributing to our guests satisfaction and enhance Youthworks’ reputation, by providing high quality guest service to Youthworks’ standards.

Youthworks Conference Centres provide a place of temporary community for groups for relational and personal growth. We are intentional partners to schools, churches and like-minded community groups through networking, collaboration and facilitation of Word ministry. We are providers of outstanding venues in amazing locations and Christian hospitality. We believe our interactions with our guests and each other are opportunities to promote and proclaim the gospel.

**About the role**:

- No late nights Evening shifts finish at 8pm (with mínimal exceptions)
- No split shifts
- Spectacular workplace environment
- Friendly and supportive team

**Task responsibilities**:

- Provide high quality guest-centered service that achieves a pleasant experience for guests and promotes Youthworks in a positive way.
- Maintain high standard of cleanliness and hygiene in area(s) of responsibility.
- Ensure that meal service is provided to guest groups in a timely fashion including liaising with catering staff in regard to meal portions and service of special dietary meals. Where appropriate meal service also includes oversight and instruction of the meal service volunteers.
- A passion for hospitality or customer service
- Excellent organizational and time management skills with the ability to multitask and to be flexible to reflect changes in priority
- A systematic and focused approach to tasks with a strong attention to detail
- An ability to work with a wide range of staff to achieve effective outcomes
- Strong work ethos
- Strong customer focus
- Good personal presentation
- Willingness to work in an overtly Christian environment and within an Anglican organisation

**What we would really like you to have**:

- A personal Christian faith
- Hospitality and customer service-related qualifications and experience

Current drivers licence and own transport is essential as there is no public transport anywhere near the Shoalhaven Conference Centres.

Anglican Anglican Youthworks is committed to the NSW Working with Children Checks; persons who are ineligible may not apply. A valid NSW Working with Children Check number for paid employment must be obtained and verified prior to an offer of employment being made.

If you would like to find out more about this role including viewing the position description or would like to apply, please go to our website.

If your skills and experience are a fit, you will be contacted by a member of our Human Resources team.

**_Please be aware that this job ad was placed and authorised only for the sydneyanglicans.net website._

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