Guest Relations Assistant

6 days ago

Shoalhaven, Australia Youthworks Full time

Conference Centres- 9 Dec- Written By Human Resources**Division/Branch**: Youthworks Conference Centres

**Location**: Shoalhaven Conference Centres

**Job type**: Casual, midweek and weekend shifts

**Closing date**: As soon as positions filled

Youthworks Conference Centres provide a place of temporary community for groups for relational and personal growth. They are intentional partners to schools, churches and like-minded community groups through networking, collaboration and facilitation of Word ministry. They provide outstanding venues in amazing locations and Christian hospitality. They believe their interactions with guests and each other are opportunities to promote and proclaim the gospel.

**About the role**:
Youthworks Conference Centres is seeking Guest Relation Assistants for our team at Port Hacking, situated in the beautiful Royal National Park, just outside Sutherland. This **casual** role offers flexible shifts to service seven day a week operations. Your key role will be contributing to our guests satisfaction, through providing high quality meal service to Youthworks’ standards.
- No late nights Evening shifts finish at 8pm (with mínimal exceptions)
- No split shifts
- Spectacular workplace environment
- Friendly and supportive team

**Your responsibilities**:

- Provide high quality guest-centered service that achieves a pleasant experience for guests and promotes Youthworks in a positive way.
- Maintain high standard of cleanliness and hygiene in area(s) of responsibility.
- Ensure that meal service is provided to guest groups in a timely fashion including liaising with catering staff in regards to meal portions and service of special dietary meals. Where appropriate meal service also includes oversight and instruction of the meal service volunteers.

**You will need to demonstrate**:

- A passion for hospitality or customer service
- Excellent organizational and time management skills with the ability to multitask and to be flexible to reflect changes in priority
- A systematic and focused approach to tasks with a strong attention to detail
- An ability to work with a wide range of staff to achieve effective outcomes
- Strong work ethos
- Strong customer focus
- Good personal presentation
- Willingness to work in an overtly Christian environment and within an Anglican organisation

**What we would really like you to have**:

- A personal Christian faith
- Hospitality and customer service-related qualifications and experience

**Additional information**:

- Current drivers licence and own transport is essential as there is no public transport anywhere near the Shoalhaven Conference Centres.

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