Practice Manager Bupa Dental Macquarie Centre

1 week ago

Macquarie Park, Australia Bupa Full time

A career with us at **Bupa Dental Care** is more than just a job. It's an opportunity to make a real difference in the lives of our customers and community. As a **Practice Manager** you’ll be benefiting from a great team, exceptional development, and opportunities to take you as far as you want to go; and that’s just to mention a few. Dental experience is an added bonus but this role is also a great career step up for Store Managers in retail

**We are conveniently located in Macquarie Centre**

**The Heart of the role**:

- Coaching, leading & developing a high performing practice team in a positive environment for both staff and patients
- Assist with overall financial performance of the practice in line with the approved budget
- Maintain sterilisation, infection control standards and stock control
- Patient management; greeting and welcoming patients, answering all phone enquiries, making & confirming appointments; checking, processing & managing customer accounts
- General administration including processing payments using EFTPOS & HiCaps
- Proactively marketing your practice to drive patient numbers
- Effectively manage the recruitment & selection for all practice staff

**What you'll bring**:

- Prior dental experience and leadership experience is essential
- Proven track record of strong organisational skills, administrative and time management
- Exceptional communication, interpersonal, customer service skills and strong business acumen
- Understanding how to generate income and control costs
- Able to face into difficult conversations & deal promptly with issues when they arise
- Comfortable conversing with people from all walks of life, including dentists, patients, and your practice team
- Experienced in comprehending and managing the P&L for the practice
- Exceptional communication, interpersonal, customer service skills and strong business acumen

**Benefits of joining Bupa Dental Care**:

- Well designed and fitted out practice with the latest equipment/technology for great patient care
- Networking opportunities across the business and with peers
- Access to benefits such as HI discount, optical discount, pet and travel insurance discounts, etc
- Set remuneration bands with regular performance discussions and remuneration reviews
- Paid parental leave and standard leave entitlements

Bupa is an equal opportunity employer. We are committed to ensuring equality in recruitment, development, retention, and promotion of staff and that no-one is disadvantaged based on their gender, cultural background, disability, sexual orientation or identity, or Aboriginal and Torres Strait Islander heritage. For more information about a career in dental please visit

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