Collections Technical Trainer

Collections Technical Trainer

**Job reference**: #13008**Brand**:QML Pathology**Schedule**: This position will be full-time and rostered hours will fall between 07:00am-05:00pm, Monday to Friday at the Murarrie Central Laboratory, with hours outside of these times needed, as determined by operational requirements.- This is a fulltime position -38 hours/week**About Us**
- QML Pathology is a part of Healius Ltd., an ASX listed business and one of Australia's leading healthcare companies and provider of private medical laboratory & pathology services.- Healius has an expansive network of over 100 medical laboratories and 2000 patient collection centres operating across metropolitan, regional and remote Australia.- We provide 1 in every 3 pathology services in Australia, extending from exclusively servicing some of Australia’s largest and most complex private and public hospitals, to small Indigenous Australian communities.A vacancy currently exists for a Collections Technical Trainer to join our Collections Training Team at Murarrie.**About the role**
- Your key responsibilities will include, but not be limited to, the following:
- Training new collection staff
- Providing guidance to experienced collection staff and mentors
- Providing advanced training to all collection staff
- Participating in our Duty Collector shifts

**About you**
- To be considered for this position, you will need to have a great blend of skills, including:
- Minimum 2 years of collection experience
- A willingness to adhere to departmental and organisational policies and procedures
- Must be a cohesive and contributing member of the team and display positive attitudes towards achieving outcomes
- Strong time management, interpersonal, and organisational skills
- Attention to detail
- Problem solving skills
- Awareness and adherence to Collection processes and procedures
- Previous Trainer and/or Leadership experience highly desirable
- This is a great opportunity to be a part of our Collections Training Program, providing our new employees with the best possible start to their collection career, while also providing our existing employees with support and guidance throughout their collection career

**Benefits and Wellbeing**

**As part of working for Healius, you will have access to a range of benefits including**:

- A marketplace of exclusive discounts and vouchers from leading Australian and online retailers.- Corporate health insurance discounts, banking benefits and novated leasing consultations.- An e-learning platform with access to a library of courses and learning paths.- An Employee Assistance Program dedicated to employee health and wellbeing provided by professional coaches.- Fitness Passport - access fitness centres across Australia at a subsidised rate- Career growth opportunities across the Healius network- Being a part of a large ASX-listed organisation focused on delivering positive outcomes to all Australians**If you don’t have qualifications or experience in Phlebotomy, but have a healthcare background and are passionate about helping others, have a proven track record of delivering excellent customer service, and are interested in the role, we will set you up for success by providing you with full training and mentoring,**
- .**Vaccine Requirements**
- Vaccine preventable disease evidence such as Hepatitis B is a requirement of this role
- Other vaccinations based on location may be required / setting

**Our commitment to diversity and inclusion**

QML Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

**How To Apply**
- **We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.