Risk Culture

**The opportunity**

The main objective of this role is to drive and embed risk culture and awareness across Bupa Health Insurance and Health Insurance support partners. Its instrumental in making risk front of mind, valued, and understood. This role will act as a conduit between HI Risk and Governance to ensure clear communication of risk culture objectives, and to bridge the gap between the technical and the cultural, using a common language. It will include oversight of business issues, the undertaking of control and quality improvement initiatives, reviews, enhancements and working groups across all HI business processes.

This is a permanent full-time position, based in either the Melbourne, Sydney, or Brisbane offices. (Bupa offers hybrid working arrangements and you can work from the office or from home)

**How will I help?**

Project Governance and Delivery:

- Design and deliver risk culture initiatives.
- Manage project milestones, deliverables, and activities.
- Set standards for deliverables and monitor quality.
- Address project risks, issues, and dependencies.
- Coach, Mentoring, and Guiding:

- Lead culture improvement and development programs and discussions.
- Identify with key stakeholders’ areas of improvement and offer resolution support.
- Support team members in developing project competencies.
- Communications Management:

- Regularly communicate with key stakeholders.
- Provide project updates to the sponsor.
- Deliver timely Project Status Reports.
- Risk & Issue Management:

- Maintain effective protocols for managing risks and issues.
- Escalate and resolve issues as needed.
- Utilize scope control techniques when necessary.

**Why work at Bupa?**

We keep our people smiling by helping them improve their lives in and outside of the office. We’re a welcoming lot, no matter who you are or where you’ve come from. We welcome all talents and backgrounds and embrace our differences, so you can bring your true self to work. We support our people to be the best version of themselves, physically and mentally. With a healthy work/life balance, leadership support, reduced private health cover, study leave, volunteering options and a commitment to promoting from within.

Our employees can access wide range of benefits: from our own products (incl. health insurance discounts) to many other products and services via our partnerships program (like Apple, Samsung, JB Hi-Fi, plus gym and spa discounts to name a few). We reward our people and celebrate their success, provide initiatives that develop careers and look after our people’s health, wellbeing and futures.

**What do I need?**
- Experience with behaviour change in an operational risk management role within insurance or financial services industries.
- Proficient in project status reporting, scheduling, financial management, and risk management. Ability to readily translate complex or technical messages into simple, clear, and concise messages across all levels of the organisation.
- Solid understanding of risk management and broader governance, risk, and compliance.
- Successful track record in negotiating outcomes with stakeholders.
- Demonstrated experience in management, implementation, and oversight of control improvement programs.
- Skilled in managing multiple stakeholders, technology teams, and vendor relationships.

About Bupa Asia Pacific Bupa is an international healthcare group which has been committed to a purpose of helping people live longer, healthier, happier lives and making a better world for more than 70 years.

Bupa Asia Pacific operates in Australia, New Zealand and Hong Kong, supporting about 6.5 million customers through a broad range of health and care services including health insurance, aged care, dental, medical, optical and hearing services. Employing more than 20,000 people in the region, we believe that we can make a real difference to the lives of customers through our values, purpose and the way that we deliver personalised care.

Since 2002, we have reinvested approximately $6 billion in the region, with the Bupa Foundation investing more than $34 million to support 130+ health and care projects. Our people reflect the diversity of our community.

At Bupa, your wellbeing, identity and own story is respected and valued.