Medical Service Technician

4 days ago

Hallam, Australia Supagas Pty Ltd Full time

Generous Base Salary and Superannuation Guarantee
- Continual ongoing support and training provided
- A dynamic and autonomous Role

**About Supagas**

Supagas is a fast growing national, leading supplier of cylinder gases such as LPG, Industrial Gases, Hospitality Gases and Helium. We are rapidly building a reputation for growth and success based on an exceptional customer service offering and quality product in a highly competitive market.

Due to growth of our business, we are currently seeking an enthusiastic, confident, and vibrant person to join our team based in
**Hallam** as a
**Medical Service Technician. **Reporting to the Medical operations National manager you will be responsible to manage all medical equipment repairs.

**Key Responsibilities**:

- Ensuring all aspects of the medical workshop are within compliance i.e., calibration of test equipment, quality control procedures and measures are in place.
- Where possible provide back up support to medical drivers in the field, conduct on-site audits and servicing during field visits.
- Liaising with relevant suppliers on equipment /spare parts and ensuring adequate stock is available on site.
- Be the main point of call for warranty/sale repair items. Managing the process between Supagas and equipment manufacturers/distributors.
- Provide back up support for medical gas and equipment deliveries, repairs, and setups to all medical accounts.
- Maintain high levels of customer service and addressing any customer problems quickly and effectively.
- Assisting in general warehousing duties - Be the responsible person for dispatch/receipt of equipment related to the medical workshop.
- Provide technical support to internal and external customers.
- Work closely with medical administration to ensure on-site audit work is carried out in the required order and provide written reports on all activities carried out on site in a timely manner.
- Ensure current stock relating to medical servicing/repairs and the keeping of medical stock at optimum levels to meet the needs of the business, including the performance of stock take.
- Conduct all work within and fulfill all requirements of the company’s quality and safety systems.
- Contribute to the overall strategic development of the company.
- Other tasks as requested from time to time.
- Formal qualifications in a biomedical field or electrical trade desirable.
- Preference will be given to experience in medical device servicing or similar business disciplines however acknowledgement of previous experience with a customer service focus will also be a key consideration.
- Minimum electrical qualification: Appliance testing certificate or Willingness to obtain one.
- A minimum of two years in medical market role.
- This position involves the provision of services to clients requiring you to undertake a National Police Check and Working with Children check and regular renewals as required.

**Benefits**
- Full time, permanent position
- Reward & Recognition program
- Work for an essential service for financial security
- Immediate start

If you believe you possess the skills and experience listed above and want to be the next member of the Supagas Team please, click

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