Field Service Technician

2 weeks ago

Paddington, Australia FireFly Automatix Full time

**Field Service Technician - Harvester and AMP Mower**

**Australia, Brisbane**

**Summary**:
FireFly Automatix is revolutionizing the agricultural industry with cutting-edge technology and innovation. As a leader in designing, building, and manufacturing automated turf, robotic mowers, and agricultural equipment, we are transforming how farms and golf courses operate, making them more efficient, sustainable, and profitable.

We are seeking a talented and motivated individual to join our dynamic, industry-leading team. In this role, you will be pivotal in driving growth by managing and expanding your assigned territory. You’ll build relationships with existing customers, identify new business opportunities, and deliver solutions that make a real impact.

If you’re passionate about technology, agriculture, and service and are ready to thrive in a fast-paced, innovative environment—this is your opportunity to make a difference while advancing your career. Reporting to the Director of Sales, you’ll play an essential role in shaping the future of agriculture with FireFly Automatix.

**Expectations**:

- Develop an in-depth knowledge of FireFly Automatix core equipment and parts products via in-house and field training and use this knowledge to successfully sell FireFly solutions to new and existing customers in assigned territory.
- Build long-term, productive, and mutually beneficial relationships with existing and new customers.
- Maintain consistent communication and timely follow-up with customers and prospects and be available and responsive to customer’s real-time needs.
- Work effectively with internal support departments (Marketing, Parts department, Manufacturing, Product development)
- Attend conferences and professional association meetings and promote FireFly equipment and parts.
- Input customer interactions within Hubspot or other CRM on a daily basis.
- Travel extensively within assigned territory (50%)
- Demonstrate unquestionable integrity in every aspect of work and dealing with others.
- Consistently model desired behaviors and values established by the company.

**Qualifications**:

- Excellent organizational skills.
- Understanding of relationship selling.
- Strong written and verbal communication skills.
- Great communication skills.
- Must be analytical and detail oriented.
- Mechanically and electrically inclined.
- Ability to lift up to 40 lbs. by self or up to 80 lbs. with buddy lift
- Be able to work on your feet for extended periods of time.
- Enjoys face to face interaction with customers and team members.
- Seeks growth and challenge.
- Good computer skills including Office products.
- Solid phone skills.

**Work Experience and Education**:

- Previous experience in the turf/sod industry preferred. Farm equipment sales and service background, or golf equipment and golf sales experience.
- College Degree preferred but mínimal high school diploma or equivalent
- Current Driver’s license and with clean driving record.

**Salary and Bonus Information**:

- Base salary determined by previous experience
- Bonus/Commission determined by revenue generation.
- Great income opportunity to create and grow new business and territory

Additional Compensation:

- Commission
- Bonuses
- Stock option ownership

Pay: $85,000.00 - $95,000.00 per year

**Benefits**:

- Employee stock purchase plan
- Travel reimbursement

Schedule:

- 8 hour shift

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 15/01/2025

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