Maintenance Officer

**Job Description
- Maintenance Officer**

**About Us**

**Care I Wish** is a registered NDIS provider that prides itself on its professional and diligent approach to giving support that is the best standard of service in the industry. We work with participants in formulating a goals approach strategy to their development, which is enshrined in their support plan. Our disability support workers aim to reach the goals set out in that plan to ensure participants develop to their full potential.

**Our Values**

**Winsome**:

- Our disability support workers provide services with winsome smiles and personalities.

**Independence**:

- We believe in celebrating small wins, empowering participants, and balancing risks.

**Safety**-Providing secure environment to our participants and employees.

**Honesty**:

- Honesty empowers us to develop consistency in how we present facts.

Our strong focus is that our employees provide quality delivery of supports together with our process driven work to help our clients recognise our strong brand and associate our service with high achievements and professionalism.

**Job Purpose**

Reporting to Compliance Manager, an exciting hands-on role with a diverse range of activities, you will be someone that rolls up their sleeves, has good attention to detail, strong communication skills, and takes pride in quality standards. Your role will be to ensure the SIL houses are provided with a timely, skilled and customer focused maintenance service.

**Key Responsibilities**
- Perform necessary maintenance and repairs in SIL houses and/or schedule contractors for maintenance related work in the houses.
- Regular property inspections.
- Home Safety checks; checking safety equipment like fire hoses, fire extinguishers, smoke detectors, alarms etc.
- Assist in maintaining a clean, safe, and well organised compliant SIL house.
- Report potential safety hazards adhering to all company safety policies, practices, and regulations.
- Provide a sustainable, safe, and highly operational environment for the participants.
- Ensure the preventable maintenance schedule is adhered to and up to date.
- Ensure any request of maintenance is responded to in a timely manner and that request is documented.
- Liase with both internal and external customers in a compassionate, helpful manner that reflects Care I Wish values.
- Light labour duties, including the assembly of furniture and the set of up of devices and white goods.

**Summary of Key Attributes and Skills**
- Excellent analytical and problem-solving skills.
- Excellent communication skills with an ability to promote a customer focused service.
- Ability to take direction from the manager and then act with mínimal support to facilitate smooth operation of maintenance.
- Ability to identify issues and determine repairs that are needed.
- Ability to plan maintenance schedules.
- Knowledge about electrical and plumbing systems.
- Ability to understand technical manuals.
- Ability to have a positive, flexible approach to the role according to the daily challenges.

**Financial Budgeting, Risk Management and Work Health and Safety**
- Takes reasonable care to ensure own safety and health as well as the safety and health of their team. This includes a role in crisis management such as pandemics or natural disasters as required.
- Complies with the health and safety policy and legislative requirements and register risks and incidents identified including accidents or near misses.

**Manage Quality & Continuous Improvement**
- Ability to influence others, working closely with the Divisions to support organisational change and a continuous improvement mindset.
- Ensure compliance with policy, procedures, work instructions, and organisational and legislative requirements.

**Education Qualifications**
- Relevant experience in maintenance service delivery and management
- Trade certificate or other relevant building/trade qualifications

**Personal Clearances for working in Disability and Aged care**
- Current National Police Clearance and Right to work in Australia.
- Qualification Certificates (and transcript when applicable).
- Current COVID-19 Vaccinations and an ability to work from a home office if required.
- Ability to work collaboratively with the senior clinical team and Allied Health professionals.

**What we offer**
- A professional work environment in an organisation that genuinely cares, values dedication and performance.
- Career development opportunities
- Great learning opportunities
- Good work life balance

**Benefits**:

- Employee mentoring program
- Professional development assistance

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person