Clinical Advisor

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As part of our diverse team based in Sydney, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

Are you currently a psychologist treating individuals with injuries, illnesses, or disabilities and eager to transfer your skills into a corporate setting? If so, this unique role within the insurance industry is perfect for you Step into a vibrant setting where you can excel your medical skills while exploring exciting new prospects in the corporate world. This is your chance to elevate your unique skillset to a whole new environment

As a Clinical Advisor - Psychologist, you will aim to enhance the overall medical management of claims by providing expert medical advice and support to case managers whilst working in a multidisciplinary team. By leveraging your clinical expertise, the goal of the position is to assist the group in providing strategic, timely, and effective medical management of claims, facilitating injured workers' recovery and return to work in line with regulatory requirements while minimising associated costs and risks. The role seeks to improve decision-making, facilitate timely return to work, optimise treatment plans, enhance the customer experience for injured workers and increase capability of the claims team.

This will be a permanent, full time based in our Sydney office, with flexibility to work from home 3 days per week.

YOUR RESPONSIBILITIES
- Develop and implement strategies to optimise medical management processes and outcomes for the Specialised Insurance Group.
- Monitor operational performance metrics and identify areas for improvement in medical management practices.
- Conduct peer-to-peer discussions early in the claims process to discuss health benefits of RTW (Return-to-Work) and encourage acceptance of case manager into Medical Case Conferences to facilitate RTW.
- Conduct file reviews and provide clinical opinion on the medical strategy: review medical records, diagnostic tests, and other relevant information to assess the diagnosis, prognosis, treatment and RTW plan
- Negotiate with treating providers regarding medical management and frequency of treatment as well as upgrades in capacity for injured workers.
- Provide group wide training, and individual coaching to case managers through strategic reviews and call coaching to support optimal medical management and support capability uplift.

ABOUT YOU
- Bachelor’s degree in a relevant field (e.g., psychology)
- Demonstrated at least 5 years' experience in clinical practice, preferably in occupational health or workers compensation.
- Current registration in professional field (can be non-practicing)
- Comprehensive understanding and demonstrated experience working in the personal injury industry, ideally with experience with the workers compensation insurance and legislation.
- Well established knowledge of disability and injury management.
- Ability to work collaboratively in a multidisciplinary team.

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:

- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super