Application Implementation Consultant

1 week ago

Melbourne, Australia Hexagon Safety, Infrastructure & Geospatial Full time

**About Us**:
Hexagon is a ~USD$20billion global technology company listed on NASDAQ OMX. Hexagon’s Safety, Infrastructure and Geospatial (SIG) division provides mission-critical and business-critical solutions to governments and service providers for smarter and safer communities, better public services, more reliable infrastructure, and improved resilience of vital services through patented leading location intelligence technology.

**What we Do**

We lead in enhancing public safety, utilities, defense, transportation and government sectors.

As the global leader in public safety solutions, we protect over 1 billion people, ensure reliable utilities and communications for an additional 1 billion consumers, and support over two dozen national defense departments and ministries. Our technology also facilitates safe and efficient transportation for millions of travelers and aids government services in more than 100 countries.

Join us to make a tangible impact and help transform critical data into solutions that drive global safety and efficiency.

**About the Role**:

- site and by leveraging your experience engaging with customers to achieve an effective and desirable position for both parties.

**Main Responsibilities**:
Develop, improve, and use Quality, System Build, Testing and Transition plans to meet contractual commitments including time frame, quality, and cost dimensions. Application Implementation consultants are required to:

- Maintain a lead role as Product Specialist in support of customers and the sales function.
- Define and deliver configuration requirements to customers.
- Gather and translate business and technical requirements.
- Actively participate in software configuration planning and management
- Proactively communicate all design, build, testing and quality risks, assumptions, and dependencies for timely escalation
- Escalation-point for support team (Level 3 Application Support Specialist) as needed to deliver the contracted response times at various severity levels during project delivery.
- Participate in pre-sales activities as required.
- Assist in the preparation of quotations and tender process responses such as EOI’s, RFT’s, RFQ’s as required.
- Work across understanding of release and configuration management.
- Writing technical documentation
- Posses a broad and in-depth understanding of Hexagon's product portfolio

And other reasonable tasks as directed from time to time.

**Some of our Benefits**:

- Company Paid Parental Leave
- Udemy Access: Free eLearning courses
- EyeCare Benefit: $100 for glasses and eye care
- Employee Assistance Program (EAP)
- Company-Paid Life Insurance & TPD: With our superannuation fund (Australia Retirement Trust)
- Engagement Activities: Christmas parties, quarterly events, and monthly morning teas
- Service Awards: Monetary rewards for every 5 years of service
- Reward & Recognition Platform: Earn and give recognition and reward points for $
- Access to our Corporate Advisor & Financial Wellbeing Partner
- Relaxed Dress Code
- Fully Stocked Kitchen: Breakfast, fruit, snacks, coffee, and tea

**Job Types**: Full-time, Permanent

**Experience**:

- Software design: 10 years (preferred)

Work Authorisation:

- Australia (required)

**Location**:

- Melbourne VIC 3004 (required)

Work Location: In person

Application Deadline: 01/02/2025

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