Team Leader

4 days ago

Tweed Heads, Australia St Vincent de Paul Society NSW Full time

SCHCADS Award: Salary range $88k - 93k + super + salary packaging.
- Not-for-profit salary packaging tax free benefits, increasing your take home pay
- Learning and development programs to grow your career

The St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society.
- The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities._

**Your new role**:
Rewarding role providing day-to-day leadership in all operational aspects of Freds Place and for a small team of dedicated Case Workers / Support Workers. Using your excellent communication and leadership skills you will improve the quality and consistency of the services provided to clients, and ultimately improve the likelihood successfully and sustainably house clients.

**Your responsibilities**:

- providing supervision, guidance and leadership to team members and ensure they have the capability to accomplish team goals
- foster a service culture characterised by partnership and collaboration with diverse internal and external stakeholders
- providing regular reports as required by the Regional Manager
- be actively involved in continuous quality improvement activities e.g. accreditation, review of policies and procedures
- Keep up to date with current and leading best practice research in order to provide or facilitate innovative and effective case working practices, implement programs and activities
- Understand budget parameters and where able, present possible strategies for improvement.
- Provide direct client support with an ethical and non-judgemental stance

**You will need**:

- Excellent interpersonal and leadership skills and the ability to work in a person centred and trauma informed framework,
- Relevant tertiary qualification/s in Social Work/Social Science/Community Welfare or other relevant field or equivalent work experience.
- Demonstrated experience in leading a team and coordinating site management
- Demonstrated experience/knowledge of issues relating to homelessness including but not limited to family breakdown, mental illness and substance misuse.
- Ability to use sound judgement and act appropriately in crisis situations
- Ability to manage high volume of clients and ability to understand risk management relevant to the demographic of clients
- Demonstrated ability to establish collaborative relationships that enhance client outcomes
- Knowledge of child protection issues, legislation and requirements.
- NSW driver licence and ability to travel.

This is our Recruitment process

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