Customer Experience Team Member

15 hours ago


Ferntree Gully, Australia Aquatic Achievers Swim Schools Full time

Aquatic Achievers Swim Schools is growing, and we are looking for passionate, enthusiastic people to join our Customer Experience Team at our Ferntree Gully location.
- Great communicator.
- Customer Service focused.
- Experience within a fast paced customer facing role.
- Thrives on working in a team.
- Problem solver with an eye for detail.
- Can work a flexible roster across a 7 days. _Consistent _**weekend**_  availability is essential._
- _Successful applicants must maintain a current CPR qualification & WWCC._

**The role**:
Our Customer Experience position is a vital part of our team, helping us to deliver the best experience for our families. Whether we're there to help them manage their booking, try on a pair of flippers for the first time, or graduate their first level with us, we ensure every moment is special.

Full training will be provided.

**Who is Aquatic Achievers?**

Aquatic Achievers is a leading national swim school delivering over 18,000 lessons weekly across Brisbane, Melbourne, Sydney and Canberra. We specialise in teaching age groups from 3 months to 12 years old and we have 400+ great people across our centres.

Our values of simplicity, authenticity, progress and team work are across all areas of the business.

“Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an appropriate screening process prior to appointment”.

If this is the role for you, please forward through your resume and cover letter.

**Job Type**: Casual

**Salary**: From $29.04 per hour

**Benefits**:

- Employee discount

Schedule:

- Afternoon shift
- Evening shift
- Weekend availability

**Experience**:

- Customer service: 1 year (preferred)

Licence/Certification:

- CPR Certification (preferred)
- Working with Children Check (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person



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