Customer Relationship Specialist

2 days ago

Sydney, Australia AuditCover Full time

**About us**

Meet Australia’s fastest-growing audit insurance provider.

AuditCover is a new breed of insurance provider. A simpler and smarter solution for tax audit protection.

We like thinking about things differently and we question the status quo. We’re not bogged down in old ways of thinking and that helps when you are changing an industry. Put simply, we love providing insurance products that our customers believe in.

And it starts from the minute you walk through our doors. Or log into our channels. When you join the team, we let you choose your best style of working (in the office, remote, or hybrid). We are a team where everyone has a say and everyone also has equity in the business. This means we are all aligned toward the bigger vision and get to see it unfold, together.

You will be joining a dynamic and passionate group of people, from all walks of life, ready to tackle the biggest challenges facing the accounting industry today.

Does this sound like a good fit for you?

**About the role**

We are looking for a customer relationship specialist to join the team. The role is focused on supporting customers as they become AuditCover partners. This is an exciting role that will work in the Partnerships team to develop high-performing audit insurance campaigns for our Accountants.

You will be responsible for partner onboarding, as well as launching dynamic insurance distribution campaigns for our partners.

**The first 6 months**

AuditCover is rapidly onboarding new accounting firms as distribution partners for our tax audit solution. Your first 6 months will be about developing great relationships with our partners and supporting a smooth onboarding experience on the AC platform.

You will develop skills that will make you a problem solver and a relationship builder, whilst gaining incredible B2B experience dealing with decision-makers.

This is a role suited to a highly organised people person who can ensure that Accountants have the best experience they can while using AuditCover.

**Key aspects of this role**
- You will be responsible for creating a great onboarding experience including product updates, onboarding, and reporting
- You will plan partner kick-off meetings and be responsible for collecting campaign inputs, stakeholder approvals, and setup
- You will be guiding partners in setting up their AuditCover campaigns

**Your skills and competencies**
- You enjoy working in a fast-paced environment
- You have a passion for people and building relationships
- You will be highly organised with great attention to detail
- You are a great communicator with stakeholders internally and externally

**Benefits and perks**
- Salary and equity package included for full-time employees
- Home office upgrades - $1000 credit
- Training budget to enhance your development - $1000 credit
- Wellbeing days - An additional 5 x days per year as Wellbeing Days to take when you need as paid time off
- Remote-first work with in-office and team bonding throughout the year

**Salary**: $55,000.00 - $65,000.00 per year

**Benefits**:

- Profit sharing
- Work from home

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Sydney NSW: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- relationship management: 1 year (preferred)

Work Authorisation:

- Australia (required)

  • Specialist - Bequest Relationships

    2 days ago

    Sydney, Australia Australia Red Cross Full time

    Permanent, full time position - Sydney based (flexible) - hybrid working arrangement - Support valuable revenue streams for the World’s largest Humanitarian movement About Red Cross Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity. Our...

  • Customer Relationship Manager

    1 week ago

    Sydney, Australia LiveBig Full time

    Repeatedly Voted Best Place to Work in Australia in Healthcare by AFR - Work/life balance - paid leave for volunteering, pets, study and wellbeing - Fantastic hybrid role - two days in a fun CBD office, the rest working from home **LiveBig** is a specialist allied health team providing therapy and assessment services for people with disability. We provide...

  • Client Relationship Specialist

    2 days ago

    Sydney, New South Wales, Australia Propel Recruitment Full time $80,000 - $120,000 per year

    COMPANYThis successful, fast growing and privately owned non-bank lender offers a range of regulated and non-regulated lending products to business owners and individuals.  THE ROLE As a Client Relationship Specialist in this non-bank lender, you'll act as the key point of contact for borrowers, brokers, and internal stakeholders once a loan application...

  • Communications & Relationships Specialist

    1 week ago

    Sydney, Australia Greenpeace Australia Pacific Full time

    Communications and Relationships Specialist - facebook- Twitter- **GREENPEACE** Greenpeace Australia Pacific (GPAP) is an independent campaigning organisation, which uses peaceful, creative confrontation to expose global environmental problems, and develop solutions for a green and peaceful future. **THE TEAM** This role reports directly to the CEO and...

  • Customer Relationship Assistant

    6 hours ago

    Sydney, Australia LexisNexis Full time

    Do you have commercial mindset and enjoy customer relationships? Do you have strong analytical/problem solving skills? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX , a global provider of information-based analytics and decision tools for professional and...

  • Custom Specialist

    1 week ago

    Sydney, Australia M.J. Bale Full time

    **Introduction**: M.J. Bale is Australia’s foremost gentlemen’s clothier, manufacturing garments of integrity for men of character. We have been built on the pillars of authenticity, integrity, provenance and character and embed this into everything we do from our people through to the products we create, that our customers love. **Description**: Role...

  • Customer Experience Specialist

    2 weeks ago

    Sydney, Australia Jivaro Full time

    Flexible workplace - Bonus potential - Career progression potential The Customer Experience Specialist provides insight into trends that drive strategy and business plans and is vital in responding to customer feedback. You will manage and organise and track communication between customers and relevant departments, improving all customer communication...

  • Customer Service Specialist

    5 hours ago

    Sydney, Australia PERSOLKELLY Full time

    Our client is a leading dermatology company with a global reach. Due to significant growth in Australia, they require a customer service specialist to join their customer engagement team. You will be mainly responsible for liaising with a wide array of wholesalers and distributors. You will also be expected to build relationships with different clients. This...

  • Business Specialist

    2 weeks ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time $105,986 - $124,957 per year

    Business SpecialistSNSW Grade 7/8 (base salary $105,986 - $124,957 plus superannuation and leave loading)Location - NSW wide. This role is required to be in office, or customer facing at least 2-3 days per week1 x Temporary Full-Time - up to March 2027About the teamThe Business Bureau supports small business in New South Wales b providing ongoing, one-on-one...

  • Category Specialist

    1 week ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time $129,464 - $142,665 per year

    ICT Category Specialist - TelecommunicationsDCS Grade 9/10 , base salary of $129,464 - $142,665 plus superannuation and leave loading1x Ongoing/permanent opportunity in the Telecommunications Procurement category in ICT Category Management teamLocation: McKell- Sydney, for at least 50% of the working days in a fortnight. Flexible working arrangements...