Product Support Advisor

1 week ago

Perth, Australia Liebherr-Australia Pty. Ltd. Full time

**Remuneration Package of up to $240K**:

- Visa Sponsorship / Permanent Residency Assistance on offer to highly skilled applicants currently residing in Australia only

**The Opportunity**

We are currently looking for **skilled Product Support Advisors** to join our team based at an **FMG** site**.**

**The Roster**

8/6, 12-hour day shift FIFO from Perth

**Skills and Duties**:

- Monitoring onsite Liebherr equipment with particular focus on recommending corrective remedies to sustain / improve equipment condition and performance
- Identify potential risks associated with inventory levels, considering equipment age, operations factors and maintenance,
- Assisting with and conducting diagnostics evaluation of equipment failures and product faults

**Qualification and Experience**:

- Liebherr OHT experience essential
- Mobile Plant Mechanic trade or equivalent trade with Hydraulics and Tracks and Undercarriage units completed - essential
- Proven track record of high-level customer support
- The ability to provide accurate and timely advice
- Customer focused, great attention to detail and outstanding problem-solving skills

**What we can offer you?**

At Liebherr Australia, we’re committed to looking after you, with some great benefits including (but not limited to):

- 11% Superannuation
- Salary Sacrifice and Novated Car Lease Options
- Generous employee benefits pool, including, ability to purchase additional leave, 10 weeks paid parental leave, early access to LSL; wide range of company discounts and retail discount program
- Ongoing world class training and opportunities for upskilling
- $1000 Referral Program

Liesl Carlse
HR Business Partner

No agencies or third parties please.
- _Potential remuneration package is dependent upon experience. Total remuneration package is inclusive of Superannuation and other discretionary payments which will be discussed in the interview stage._

**Liebherr - One Passion. Many Opportunities.**

**The company**:
Liebherr-Australia Pty Ltd is part of the Liebherr Group, which employs approximately 48,000 people, in more than 140 autonomous companies and 50 countries globally. Liebherr’s decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes Liebherr a respected leader and a trustworthy partner to industry. Liebherr-Australia is responsible for selling and servicing earthmoving machinery, mining equipment, mobile cranes, tower cranes, maritime cranes as well as foundation and piling equipment throughout Australia and New Zealand. Though the company’s 20 hectare Head Office Complex is based in Adelaide, Australia, the commitment to, and support of, New Zealand customers is unwavering.

**Location**:
Liebherr-Australia Pty. Ltd.

555 Great Eastern Highway

6104 Perth

Australia (AU)

**Contact**:
Liesl Jane Carlse

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