Scheduler

6 days ago

Adelaide Region SA, Australia EML Full time

**Scheduler**:
SA - Adelaide Workers Compensation Full Time
- **Utilise your excellent customer service skills**:

- **Play a key role booking and scheduling meetings for the team**:

- **Work for an organisation that celebrates success with reward and recognition**

EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **2,900 dedicated employees**. We foster a learning culture that allows for us to continually invest in our employees ensuring a **long-term career** here at EML.

**THE OPPORTUNITY**

As part of our diverse team based in **Adelaide**, you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

The purpose of the Scheduler role is to provide workforce planning and scheduling support to the RTW Services department. This role supports workforce planning across all Service Teams and the scheduling of meetings for the Mobile Claims Specialists with claim stakeholders. This role provides critical support for EML’s early intervention claims management model and in achieving RTW outcomes and meeting our customer needs.

This will be a **4-month** position commencing **immediately** based in the **Adelaide** office, with flexibility to work full-time from home when fully trained in the role.

**YOUR RESPONSIBILITIES**
- Supports the leadership team in across department workforce planning to ensure resourcing and capacity is in place to deliver services to our customers
- Liaise with claim stakeholders and Mobile Claims Specialists to book face to face meetings with claim stakeholders.
- Liaise with workers, employers, providers and other claim stakeholders
- Maintaining an effective filing/archiving system to ensure claim documentation is suitably stored and are readily available electronically
- Drive continuous improvement and innovation.

**ABOUT YOU**
- Advanced competency in the use of MS Word and MS Excel
- Superior time management and organisation skills to direct and prioritise own responsibilities and workflow
- Customer Service and/or Office experience
- Experience of providing high quality administrative support in a fast-paced team environment

**WHAT WE OFFER**

**We stand together as equals. **EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

**_ EML provides career opportunities and great employee benefits, including_**:

- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to annual company incentive scheme
- Comprehensive learning and development support
- Companywide events to celebrate success
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super

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