Business Premium Banker

5 days ago

Sydney, Australia Westpac Banking Corporation Full time

Business Premium Banker
- Unique opportunity to join a supportive and collaborative team
- Bring your passion for customer service and help us support business growth
- Permanent role based in Parramatta

**How will I help?**

As a Business Premium Banker, you will have the unique opportunity to engage directly with business customers, developing a deep understanding of their individual needs, challenges, and aspirations. Through meaningful and needs-based conversations, you will uncover opportunities to tailor financial solutions that align with their specific goals and objectives.

As a Business Premium Banker, you play a pivotal role in shaping the financial success. In this dynamic and results-driven position, you will specialise in offering customised financial solutions, with a primary focus on short-term lending products like Business Credit Cards.

More specifically, you will be:

- Receiving inbound calls from business owners looking to purchase specific products
- Find opportunities to upsell and cross sell additional banking products
- Helping understanding customer's needs, to connect them to suitable business banking products, including business accounts and payment facilities
- Ideally already have experience in lending with a strong growth mindset

**To be successful in this role, you'll be required to work across our operating hours Monday to Friday 8:00 AM to 6:00 PM.**

**What do I need?**
- Solid background in customer service and/or sales
- Lending experience
- Clear communication skills and resilience to take a high number of calls
- Strong attention to detail, including written skills
- Strong computer literacy, with the ability to learn new systems

**What's in it for me?**

You'll be working as part of a great team with a can-do culture and a passion for the best customer service around. With good pay and great benefits, you'll be helping Australians and New Zealanders succeed.

**What's it like to work there?**

We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together. As an equal opportunity employer, we're proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

**How to I Apply?**
Start here. Just click on the **APPLY** button.

**Do you need reasonable adjustments during the recruitment process?**

Job ID 300001069940380

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