IT Support Technician

2 days ago


Ipswich, Australia Mansell Taylor Consulting Pty Ltd Full time

Located in the South-West of Brisbane, join a friendly team providing Level 1 IT Support to internal users. To be successful you must have open and effective communication skills with knowledge and an interest in information technology. You will thrive on providing exceptional customer service and will have excellent communication skills and a clear friendly phone manner. Full training will be provided.

**Duties and responsibilities**
- Able to support & communicate effectively and professionally with a diverse range of users, explaining complex technical issues in a simple, easy-to-understand manner
- Resolve Level 1 IT issues and produce procedures to standard
- Commissioning and decommissioning desktop and laptop hardware

**Experience and Skills**
- IT Qualification is viewed favourably, however not mandatory
- Knowledge and understanding of IT Security protocols
- Understanding of computer hardware and equipment
- Experience with Active Directory, full MS Suite, Windows 10, Office 365
- Demonstrated ability to resolve issues in a friendly manner
- A proven interest in IT and Technology and dedication to growth
- Excellent interpersonal and communication skills

To be considered for this role you must be an Australian Citizen or Permanent Resident (Visa sponsorship is not available for this role) and be required to undergo a Police Check. For more information, call Louise Malcolm on 07 3185 5667.



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