Housekeeping Supervisor

5 days ago

Brisbane, Australia Crystalbrook Collection Full time

You love leading teams whilst ensuring everything is perfect for our guests
- Great employee benefits such as Group wide discounts and daily free coffee
- Career development opportunities that can help you achieve your goals

Crystalbrook Vincent embraces being Brave and Bold in everything we do, we are seeking a talented and passionate Full-Time Housekeeping Supervisor with proven management experience.

**Your responsibilities include**:

- Supervise the Housekeeping team to ensure effective systems and operational procedures including daily checklists are actioned
- Drive Rooms and Public Areas guest satisfaction across all outlets empowering our collaborators to provide service beyond our guests expectations
- Deliver hands-on supervisory leadership across your areas
- Ensure collaborators are following safe equipment systems, using PPE when handling cleaning chemicals and ensure material safety data sheets (MDS) are accessible
- Collaborate closely with Front Office and all other areas of the hotel
- Assist in on-the-job department training to ensure all collaborators meet our high service standard
- Effectively communicate and coordinate with all departments of our Hotel
- Promote the company health and well-being processes and procedures

**Your many talents will include**:

- Proven experience in a Supervisory role in housekeeping operations in the hotel industry
- Strong leadership skills and a natural flair in motivating others
- A passion for developing your team skills in all aspects of onboarding and training
- Excellent communication and interpersonal skills together with our guest service focus
- Your attention to detail is second to none
- Good organisational and time management skills
- Ability to work and make decisions under pressure

**The benefits of working for us**

The positions report to our Executive Housekeeper and works alongside a passionate and supportive team who believe in crafting incredible experiences for all guests. We are proud to offer industry leading benefits which include the following:

- 50% Staff discounts, $99 room rate and break out room full of snacks
- Free barista coffee
- Various shifts patterns available
- Uniforms provided

**Why Crystalbrook Collection**

Crystalbrook Collection is Australia's newest portfolio of distinctive, upscale hotels where differences are applauded. We have 7 Hotels in Australia - all offering a unique guest experience. Our environment is dynamic and entrepreneurial and we firmly believe in looking after our people.

We love innovation, design, sustainability and connectivity but importantly, we work collectively together to continue to create something truly amazing for our guests.

We are Collaborators. Who you are matters as much as what you can do. We look for the twinkle in the eye of everyone who works with us along with a genuine passion to be great as a collective. We each deliver service that is interested, curious, empathic and locally aware.

**What happens next

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