Team Leader

About the job Team Leader - Gateway Operations

**We are Fujitsu**

We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.

**About the role**

Were looking for a driven and experienced **Team Leader - Gateway Operations** to lead a high-performing team responsible for the secure and seamless operation of a critical Gateway environment. In this pivotal role, you will provide strategic direction, hands-on leadership, and day-to-day support to ensure your team is equipped with the right tools, resources, and processes to deliver results in a complex, high-security setting.

You will play a key role in upholding the security, stability, and performance of the Gateway, while fostering a culture of collaboration, accountability, and continuous improvement within your team.

An **active NV2 Security Clearance** is an essential requirement.

**About you**

Responsibilities and Accountabilities:

- Manage the Security Engineer team members
- Provide advice concerning capabilities and technical direction in conjunction with the SME
- Ensure team members are provided with the tools required to perform their tasks
- Project/Sustainment Tasks:

- Build/Deploy new devices/capability into the Gateway environments
- Maintain Gateway documentation
- Provide support and technical expertise to Defence projects as required
- Review project documentation before capability is moved into BAU space
- Provide Subject Matter Expertise to Defence as required
- Represent client in meetings where required
- Identify continual service improvement tasks and implement.
- Conduct 1 on 1 meetings offering feedback and recognition, and addressing training and HR matters are crucial aspects of supporting team member development.
- Emphasizing a customer-centric approach, you will focus on meeting customer requirements and delivering excellent service.
- Compliance with Defence security guidelines is essential and you will guide team members in meeting these requirements.
- Key Performance Indicators: Leadership and Team Management, Incident/Service Requests, Technical expertise and Documentation and Process Improvement.

**Requirements**:

- NV2 Security Clearance
- Similar experience within large Government organisations/Defence
- Experience in leading teams, preferably technical teams
- Experience in managing customer expectations and delivering with the support of a team
- Network experience switches, routers
- General Firewall understanding preferably a mixture of Stateful and Layer 7
- Firewalls Proxy experience Solaris or Linux/Unix knowledge understanding ofcommands and concepts is required
- Mail understanding the setup and maintenance of Servers and clients
- Trouble shooting experience - the ability to perform/lead root cause analysis on network/computer issues on clients, servers and network equipment.
- A general understanding of Computer/Network Security Policies and enforcement
- Load Balancing experience
- Understanding of supporting a DNS environment
- Understanding of supporting Windows Server and associated domains.
- General scripting skills Shell, Perl,etc.

**Why Fujitsu?**

We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.
- ** We put people first. We believe in the power of diversity to drive innovation and our AWEI (Australian Workplace Equality Index) Gold Employer status, and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.**:

- ** We offer tailored career paths across our global organization to support your professional and personal growth.**:

- ** Our customers trust us. We have an excellent reputation across the region and globally.**:

- ** Best in-class reward and recognition programs flexible work, volunteering leave, and more.**:

- ** We live our values of aspiration, trust, and empathy, all day, every day.**

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