Robotic Process Automation

7 days ago

Brisbane, Australia HUB24 Full time

**Introduction**:
HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions.

At HUB24, we know the smartest investments start with our people.

We are innovative and ambitious, and we move fast. At HUB24, we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red tape, we build a culture that supports our team members to have a real impact on our business and the success of our customers.

As HUB24 continues to grow, we’re investing in the ambitions of our talented team - we understand that these can be both inside and outside work. That’s why we’re as focused on your career development and learning opportunities as we are in developing a flexible workplace where everybody can thrive. We know that when our people are engaged and happy, our customers feel the difference. We operate a hybrid workplace model across our offices with plenty of work from home flexibility: Tell us what you need to be successful.

HUB24 Limited is a company listed on the Australian Securities Exchange (ASX: HUB)

**Description**:
The Role

HUB24 uses the UiPath RPA suite of tools. HUB24 have also engaged an external implementation partner to undertake development of new automations and to help develop internal RPA development capability with HUB24.

This role reports into the Head of HUB24 Automation Centre which is under the Innovation Lab. Innovation Lab is part of the Strategy division at HUB24.

Position can be Sydney or Brisbane based.

This role is permanent full-time and offers flexible work between home and office.

This role is open to Fresh Graduates so we have the expectation that technical skills will be further developed on the job however flexibility, communication, and a strong sense of customer service (internal and external to the business) would be key.

**Responsibilities**:

- Be the primary person to manage triage for support requests.
- Be the primary person to answer any supported related phone calls or chat sessions.
- Own and resolve level 1 support requests.
- Oversight for level 2/3 support requests that are escalated to the vendor.
- Monitor processes in production to ensure they are running and effectively utilising robot licenses.
- Monitor Action Centre and work with key users to ensure issues are actioned in a timely manner.
- Escalate issues to appropriate staff.
- Take ownership of issues, to ensure resolution.
- Train internal clients in automations including resolving items in UiPath Action Centre.
- Manage user access in UiPath.
- Work with vendor to develop and maintains user guides.
- Assist with change management - review release notes, impact analysis and monitoring after change

**Skills and Experiences**:

- Passionate about technology.
- Excellent verbal and written communication skills with strong customer focus.
- Ability to manage engagements with both internal clients and external vendors.
- Excellent time management skills - ability to respond to multiple requests and prioritise accordingly.
- Ability to deal with all levels of user technical literacy.
- Ability to work independently or as part of a team.
- Experience with Robotic Process Automation (RPA) particularly UiPath Solutions

  • Automation and Robotics Engineer

    6 days ago

    Brisbane, Queensland, Australia AMM Engineering Pty Ltd Full time $90,000 - $120,000 per year

    Automation & Robotics EngineerIndustrial Automation Australia (part of the AMM Engineering Group) | Eagle Farm, Brisbane | Full-timeIron Man had Jarvis. You'll be building the real thing.This isn't your standard "maintenance tech" role. We're after a different breed: someone who gets a rush from writing code, watching a simulation come alive, and then...

  • Automation & Robotics Graduate Program

    1 week ago

    Brisbane, Australia Omron Asia Pacific Pte Ltd Full time

    **Who we are**: OMRON is a global leader in the vibrant and fast-growing automation and robotics field. We develop quality technology incorporating Robotics, Automation, AI, IoT, Big Data, Safety solutions and Machine Vision. We work seamlessly with businesses across a wide range of industries to help drive their digital transformation. **We are large...

  • Robotic Process Automation

    1 week ago

    Brisbane, Queensland, Australia Paxus Full time $100,000 - $120,000 per year

    Why This Role Stands OutThis isn't just another RPA contract. You'll be joining a major transformation program where automation is a strategic focus. The work you deliver will directly enhance efficiency, reduce costs, and improve services across Queensland.You'll be part of a collaborative technology division, working alongside automation and AI...

  • Graduate Engineer – Robotics

    6 days ago

    Brisbane, Queensland, Australia Robotine Full time $60,000 - $80,000 per year

    About RobotineRobotine is a Brisbane-based robotics company developing scalable automation solutions for the cabinet-making and furniture industry. Our first product is a robotic system designed to assemble cabinets with speed, precision, and consistency. We are a fast-moving R&D-driven company with global ambitions, and we're now looking for our next team...

  • Graduate Mechatronics Engineer – Robotics

    6 days ago

    Brisbane, Queensland, Australia Robotine Full time $60,000 - $80,000 per year

    About RobotineRobotine is a Brisbane-based robotics company developing scalable automation solutions for the cabinet-making and furniture industry. Our first product is a robotic system designed to assemble cabinets with speed, precision, and consistency. We are a fast-moving R&D-driven company with global ambitions, and we're now looking for our next team...

  • Automation Tester

    1 day ago

    Brisbane, Australia PRA Full time

    **Hybrid work from home**: - **12 month contract**: - **Brisbane CDB office location**: - **Great daily rate!** **The company** Our client is a household name, and operates in the insurance space, working to improve the lives of people across Queensland. They are currently going through a digital transformation, and as a result, are growing their Quality...

  • Production Assembler

    4 weeks ago

    City of Brisbane, Australia Brooks Automation, Inc. Full time

    Production Assembler page is loaded## Production Assemblerlocations: Australia - Brisbanetime type: Full timeposted on: Posted Todayjob requisition id: R5425Brooks is a leading provider of automation solutions with over 40 years of experience in the semiconductor industry, offering precision robotics, integrated automation systems, and contamination...

  • Lead of Process Automation

    1 week ago

    Brisbane, Australia Aegros Therapeutics Pty Ltd Full time

    **About Aegros** Aegros is Latin for ‘Patient’. We chose this name because it speaks to our focus on the patient. Every day we strive to place the patient first by providing therapeutic plasma products they would not otherwise be able to access. At Aegros we believe access to life saving therapeutic plasma drugs is a human right and not a privilege. In...

  • Sales Representative

    3 days ago

    Brisbane, Australia RobotMyLife Full time

    **Expert Salesperson - Home Robotics (At-Home Demonstrations)** **Immediate Start | Company Car | Base + Commission | OTE $100K+** Are you a results-driven sales professional who loves technology and enjoys engaging with people face-to-face? Join **Robot My Life**, Australia’s leading home robotics company, and help bring the future of smart living into...

  • Automation Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Auto & General Australia Full time $80,000 - $120,000 per year

    Brief DescriptionBe responsible for identifying, designing, and implementing automation solutions within the Underwriting team to reduce manual referrals, improve efficiency, and enhance the accuracy and consistency of underwriting decisions.Location: Toowong, North Lakes or KawanaThis is a temporary full-time position (6 months)The roleAs an Automation...