National Administration Assistant

5 days ago

Bankstown, Australia Better Rehab Full time

Amazing Team Culture with lots of team bonding activities
- Join a team with a focus on development and support
- Make a difference in the lives of those living with a disability

**About us**:
At Better Rehab, we began with a simple idea: better quality Allied Health services for people living with a disability. This proved to be exactly what the community needed, as Better Rehab has grown into a leading National Allied Health provider. We are seeking a passionate National Administration Assistant to join our vibrant team and assist our clinicians to make a difference in the lives of others.

**Our Values**:

- We Get Sh*t Done
- We are People People
- Love What You Do
- Frankly, we Give a Damn

**About your new Role**:

- Answer incoming calls to the Better Rehab National and State Based phones lines. Providing accurate Capacity information, customer care and experience.
- Ensure calls are answered with a professional, courteous, and timely manner.
- Ensure Enquiries from Phone calls are entered, notes added, closed or assigned to the relevant Office Manager.
- Organise & update client files
- Assist Office Managers and National Administration Manager with arrangements for events
- Organise stationery and office items for offices within designated territory, keeping the office clean, tidy and organized.
- Maintain databases under direction of the Office Manager
- Assist with coordinating marketing materials as required for expositions, trade shows and conferences
- Participate in and contribute to fortnightly review meetings, administration meetings and other ad hoc meetings

**About You**:

- You possess a high level of customer service
- You are able to work both autonomously and as a part of the wider team
- You have the ability to prioritise incoming work
- You have previous experience in a reception-based or administration role
- Previous healthcare / NDIS experience desired but not required
- You have excellent verbal and written communication skills
- You have intermediate skills in Word, Excel, PPT and Outlook
- You can provide evidence of: Police Check and Working with Children Check

**Benefits**:

- Breakfast and Snacks provided in the office at no cost
- Passionate leave - long term unpaid leave so you can travel, take a career break, or pursue projects you are passionate about with the security of knowing that your job and Better Rehab community will be waiting for you when you return.
- Join an organisation which is committed to your wellbeing with policies which include an annual wellbeing day and access to confidential counselling support services
- Comfortable office spaces where you can collaborate and work closely with your team.
- Paid parental leave
- Study leave

**How to Apply**:

- Better Rehab is an Equal Opportunity Employer_
- that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds and identities to apply. We are committed to ensuring that our recruitment process is fair and equitable. If you have any support or access requirements, we encourage you to advise us._

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