Associate Product Manager

1 week ago

Sydney, Australia Tripadvisor Full time

**Associate Product Manager**
- We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique perspective and experiences, so we can collectively revolutionize travel and together find the good out there._

Viator provides a unique, global work environment that captures the speed, innovation and excitement of a startup, at a thriving, growing and well-established industry brand. At Viator, you will be part of a dynamic, fun and energetic team where you can immediately make meaningful contributions while being part of the TripAdvisor family ensures you will have the support needed to exceed your goals.

The Viator team is seeking an enthusiastic, passionate Associate Product Manager to drive best-of-class experiences, making it easy for travellers to discover, compare, and book travel.

As an Associate Product Manager, you will be responsible for working with a global cross-functional team on every step of the product life cycle, from business requirements to post-launch analysis. The role will require interaction with a wide variety of teams, including Supply, Content, Marketing, Business Development, and other internal Product teams, to ensure a best-in-class experience for consumers.

**Summary of essential job functions**
- Leads outcomes to a focus area of the overall [domain] product roadmap.
- Be the voice of the customer and champion it through the entire organisation.
- Execute long-term goals for B2B business as well as tactical initiatives required for urgent needs.
- Build tools that innovate and optimise the way we deliver growth.
- Lead optimisation of our performance metrics with a customer-centric approach.
- Work with vendors, offshore teams, 3rd party providers and/or commercial software providers.
- Work with stakeholders to define customer journeys and translate strategic business ideas into product stories and acceptance criteria.
- Manage technical projects, track progress towards milestones, and keep tabs on all the moving parts of agile planning and development cycles.
- Communicate the state of projects across teams, stakeholders as well as executives.
- Research, troubleshoot, diagnose, and recommend solutions to complex business and technical problems.

**Minimum requirements**
- 1- 2 years of product management experience.
- Experience in B2B, preferably eCommerce products in a customer-first environment.
- Experience working with customers, operators, external-facing APIs, marketplace platforms or third-party partners.
- Familiarity with travel industry concepts, practices and procedures, nice to have.
- The desire to work in a fast-paced outcome-driven environment with a diverse set of responsibilities.
- Proven ability to create, analyse and communicate analytics and performance metrics, SQL experience nice to have.
- Outstanding verbal, written and presentation skills.
- Strong time-management skills and ability to prioritise.
- Proficiency with agile development.
- Ability to collaborate with a global team across multiple time zones.
- Be prepared to work out of usual business hours to teleconference with overseas teams, as necessary.
- Occasional overseas travel may be required

LI-JZ1

Viator

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