
E-commerce / Customer Service Manager
1 week ago
We are seeking an experienced Customer Service Manager to join our team.
- **Responsibilities**:_
Develop and implement e-commerce strategies to enhance online sales performance.
Customer service and follow-up on queries relating to order management, pre and post online order
Customer Service to organise and control the operations of inbound and outbound calls, review customer services, and maintain sound customer relations.
Manage the day-to-day operations of the e-commerce platform
Conduct market research and analyse trends to optimise product listings
Picking and packing online orders from products sourced locally
Collaborate with marketing and IT teams to ensure seamless online customer experience
Conduct copywriting for product descriptions and promotional materials
developing and reviewing policies, programs and procedures concerning customer relations
and goods and services provided
**Skills**:
Excellent time management skills to meet project deadlines effectively
Strong conversational skills
Project management skills to oversee multiple tasks simultaneously
Ability to analyse data and draw actionable insights
Background in customer service with a focus on sales growth
Basic IT skills for platform management and troubleshooting
Copywriting skills for engaging product descriptions and marketing content
Pay: $60,000.00 - $80,000.00 per year
**Benefits**:
- Employee discount
- Gym membership
- Visa sponsorship
Schedule:
- 8 hour shift
Supplementary Pay:
- Overtime pay
- Performance bonus
Work Location: In person
Expected Start Date: 26/08/2024
-
E-commerce and Marketing Manager
1 day ago
Abbotsford, Australia Mens Suit Warehouse (MSW) Full timeMens Suit Warehouse (MSW) is a premier Australian retailer specializing in men's suits for all occasions, including business, casual events, and weddings. With a commitment to making the suit selection process straightforward, MSW offers a wide range of quality brands at competitive prices. The company operates multiple stores across Melbourne, including...
-
Customer Service
1 week ago
Abbotsford, Australia PHE International Full time**Description**: ABOUT PHE INTERNATIONL PTY LTD From humble beginnings PHE International PTY LTD (PHE Int.) is a veteran Australian online e-commerce pioneer, encompassing multiple websites that have collectively sold to well over 1 million happy customers, and counting. Located in Abbotsford on the city’s fringe, and only steps away from Victoria Park...
-
Customer Service Team Leader
1 week ago
Abbotsford, Australia Gorman Online Full time**Customer Service Team Leader**: - Position - Customer Service Team Leader - Work Type - Full Time - Location - Abbotsford - Specific Requirements Are you passionate about customer service and ready to lead a team? We’re looking for a Customer Service Team Leader to oversee our customer experience in a full-time, office-based position located at our...
-
Abbotsford, Australia James Richardson Group Full time**ABOUT US** The world of** Lotte Duty Free** is like no other, and at its core is a team passionate about showcasing the world’s most exclusive luxury beauty, fragrance and cosmetic brands. Our stores provide our customers with an exclusive shopping experience that cannot be found anywhere else. Lotte is set to rapidly expand, and now is the time to join...
-
Paid Search
4 days ago
Abbotsford, Australia Gorman Online Full time**Work Type** - Full-Time Fixed Term **Location** - Abbotsford, VIC **Specific Requirements** **About us** Factory X has become a leader in Australian fashion, proudly managing a family of iconic brands, including Gorman, Dangerfield, and Princess Highway. Our brands encourage individuality, inclusivity, and self-expression, and they are showcased in over...
-
Abbotsford, Australia Melbourne Fashion Label Full time**ABOUT US.** Dreamed of working in fashion? Dream no more because the perfect role is here. Launch your career and work at one of Australia’s leading occasional wear brands in hustling Richmond. Bariano is at the fore front for creativity, luxury designs and consumer satisfaction in both an online and retail store presence. You will be joining a fun,...
-
Paid Search
4 days ago
Abbotsford, Victoria, Australia Dangerfield Full time $90,000 - $120,000 per yearPositionPaid Search & SEO SpecialistWork TypeFull Time Fixed TermLocationAbbotsford, VICSpecific RequirementsAbout usFactory X has become a leader in Australian fashion, proudly managing a family of iconic brands, including Gorman, Dangerfield, and Princess Highway. Our brands encourage individuality, inclusivity, and self-expression, and they are showcased...
-
Online Sales Manager
1 week ago
Abbotsford, Australia Dangerfield Full timeWork Type - Full Time - Location - Abbotsford - Specific Requirements Established in Melbourne in 1986, Dangerfield is the original cult classic in Australian alternative fashion. We proudly draw inspiration from youth culture, seamlessly blending vintage vibes with modern style. Our unique approach to fashion has made us a beloved brand, resonating with...
-
Performance Marketing Manager
1 week ago
Abbotsford, Australia Munro Footwear Group Full timeManage the Performance of our Digital Marketing across MFG Brands - Dream greenfield Job for an Experienced Performance Marketing Manager - Enjoy flexible working and say YES to more of life's BIG, little moments. Munro Footwear Group is home to Australia's most iconic footwear brands and largest online footwear site Styletread. Over the years, our...
-
Warehouse Storeworker Picker Packer
1 week ago
Abbotsford, Australia PHE International Full time**Description**: ABOUT PHE International PTY LTD From humble beginnings PHE International PTY LTD is a veteran Australian online e-commerce pioneer, encompassing multiple websites that have collectively sold to well over 1 million happy customers, and counting. A pure-player that boasts 25 years in the industry, we are the largest retailer of adult health...