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Medical Receptionist

2 weeks ago

Canberra, Australia Partnered Health Full time

Provide a consistent & high-quality experience for our patients
- Support our doctors & nurses in delivering the very best healthcare
- Discover a new level of career fulfilment and management support

**Wentworth Avenue Family Practice forms part of Partnered Health Medical Centres, one of Australia’s leading primary healthcare providers with over 60 clinics located throughout metropolitan and regional locations.**

With a long history in providing healthcare services, our team of dedicated doctors, nurses and staff are genuinely passionate about the health and well-being of our patients. Further, we care about the communities in which we operate. We work hard to ensure we deliver the very best healthcare to individuals and families.

We are seeking a
**Casual Medical Receptionist** who aligns with our values, that is focused on providing a high-quality experience for our patients, from the time of arrival until the time of departure, creating a lasting positive and professional impression. You will be responsible for greeting our patients, supporting our doctors and nurses, answering calls, triage and booking appointments, billing, and administrative tasks.

You receive a dedicated training program upon commencement, that includes a full orientation and induction, online compliance training, and support from your Practice Manager and colleagues. We ensure that you have the necessary skills and training to provide consistent and quality patient service to ensure your success in the role.

**What we need from you**:

- Previous medical administration or reception experience (well regarded)
- Exceptional customer service skills and cultural sensitivity
- Knowledge of medical terminology
- Current vaccination and immunisation status
- Intermediate computer knowledge and skills
- Ability to multi-task and prioritise work under pressure
- Strong attention to detail and accuracy
- Excellent verbal and written communication skills
- Commitment to ethical behaviour and conduct

**Why join us**:

- Generous special offers and discounts from a wide range of brands such as Woolworths, Myers, JB-HiFi, Uber and more
- Personal Development - expand your experience and knowledge with our in-house online learning platform
- Novated Leasing
- Financial Wellbeing Checks and advice from our corporate financial planning partner
- Employee Assistance Program
- Engagement surveys - we listen to you, as a team member, and take action on the issues that matter to you
- Diverse and inclusive workforce that reflects the diverse community in which we operate in

Aboriginal and Torres Strait Islander people are encouraged to apply.

Where a government Order or Directive applies, successful applicants will be required to provide evidence of COVID-19 vaccination or approved exemption and their Immunisation status prior to commencement.

**Discover a new level of career fulfilment with Partnered Health Medical Centres.