Retail Store Manager

**Join an innovator and recognised leader in Australian retailing**:

- ** Benefit from support and Stratco training to ensure success in role**:

- ** Attractive and rewarding remuneration**

**ABOUT STRATCO**

Stratco is an Australian-owned innovator, manufacturer, and marketer of quality building and renovation solutions. With sophisticated manufacturing facilities, retail stores, and professional trade representation throughout Australia and New Zealand, Stratco has supplied a comprehensive range of products to the building and construction industries, and home improvement and DIY markets for over 75 years.

**THE OPPORTUNITY**

An exciting opportunity has become available for a **Retail Store Manager**based in** Thornton**.**This position involves working as part of our collaborative Retail team - reporting to the NSW Retail Manager.

**RESPONSIBILITIES**

As Retail Store Manager you will lead the team of our Thornton store and will often be a key point of contact with our customers. A high-profile role you will be expected to lead by example, plan your resources, be highly organised to ensure daily sales plans are achieved and a culture of safety maintained. Our products are the key to our success. Product knowledge, design skills and an understanding of customer expectations are required, all of which can be delivered via our robust training programs.

**The role will involve**:

- Day to day management of store team
- Close working relationships with stakeholders from our manufacturing, finance and merchandise team
- Liaison directly with Trade Account Customers and General Customers
- Face to face and telephone sales
- Sales & design systems to draft up quotes &/or completed designs for customers
- Leading and participating in training and personal development sessions
- Roster management and development of training programs
- Performance coaching and development
- Enquiries follow up and conversation management
- Inventory management
- Collaborate with team members, other business areas and projects as required
- Strict adherence to our critical safety rules & contributing to a safe working environment

**ABOUT YOU**
- A passion to deliver outstanding customer service
- Excellent communication, interpersonal and presentation skills
- Positive selling attitude & empower your team to sell
- A self-starter able to set goals and deliver sales targets
- Retail and/or Trade Outlet experience
- Be able to coach & develop your team
- Willingness to enhance the customer experience by working with enthusiasm, energy, and pace
- Whilst experience is great, it’ll be your passion, reliable attitude and personality that set you apart

**REWARDS & BENEFITS**

Health & Wellbeing Initiatives | Traineeship & Apprentice Program | Career Development Opportunities | Paid Parental Leave | Employee Referral Incentive | Stratco Team Member Discount Card | Private Health Corporate Discount | Flu Vaccinations | Employee Assistance Programme

**OUR EVP**

At Stratco, manufacturing is our foundation, but our people are our future. We empower our team to grow and succeed, within an inclusive and collaborative environment, where every individual matters, and innovation thrives. We are committed to offering fulfilling and rewarding career paths, ongoing learning and development, and recognition for outstanding service. Join us and build the future you’ve always envisaged, while redefining outdoor living and improving the lifestyles of our customers.

At Stratco, Safety is paramount, and we take every measure to ensure our team members** ‘Return Home Safe’.**

**APPLICATION PROCESS**

If this sounds like you, we would like to hear from you Should you be successful in progressing to the next stage of the recruitment process you will be invited for an interview to discuss the role in more detail.