Operations Manager

**Brighter Futures Start here**

As Australia’s biggest and most loved retailer, we’ve been brightening up everyday life for families for over 50 years. At our stores, distribution centres, and offices in Australia and New Zealand. All around the globe. Our diverse and inclusive 47,000 strong team come together for a common cause. Giving families easy access to our on-trend products and incredibly low prices - it’s the heart of everything we do.

As a leader in the retail market, we’re optimistic about our future and yours. We’re relentless in our pursuit for results, but changing at a rapid rate, giving you challenging work that you’ll be proud of. We celebrate your uniqueness and individuality. Because at Kmart it’s not just what you do, it’s who you are that makes every day living brighter.

**Join the team**

Store Operations Managers at Kmart are responsible for providing an exceptional in store customer experience through strong leadership. Reporting into the Store Manager they are the key store support to ensuring quality management of store administrative processes and systems as well as leading teams in service roles. You will also assist the team in meeting and exceeding Key Performance Indicators in areas such as Compliance, Safety, Wage spend and Sales. This role is based at a single store location.

This role is in our Central Zone and includes stores in locations such as: Brunswick, Preston, Richmond, Moonee Ponds, Footscray, Highpoint, Melbourne CBD and Reservoir.

**What you’ll be doing**

As a Store Operations Manager in a Kmart store you will:

- Build, coach and inspire your team
- Manage the financial performance of the store
- Forecast, plan and prioritise daily work and resource requirements
- Implement strategies to reduce shrinkage and expenses
- Overseeing safe and efficient inventory management practices across the store
- Enhance the overall customer experience for your community.

**To be successful in this role you’ll have**:

- Prior experience in either a big box or a high-volume retail environment
- Passion for delivering results that will motivate your team
- Values that reflect a high level of commitment to ‘safety’, always thinking ‘customer’ and a belief in constantly motivating your team to ‘reach higher’ every day.
- The ability to foster strong relationships with team members, peers, customers, leaders, and business stakeholders.
- Retail administration experience including rostering, stock management and stratetgic planning
- Safety leadership, having driven and championed safety initiatives in a high volume environment.

**Benefits we’ll offer you**:

- Great work life balance - our managers work 1 in 3 weekends
- A dynamic learning and support program
- Competitive remuneration
- An inclusive, fun recognition program
- Development opportunities across Kmart Group (comprised of Kmart, Target and Catch) as well as the broader Wesfarmers Group.
- Wesfarmers Share Plan access (where eligible)
- We want you to feel rewarded for your commitment and hard work that's why all team members get the opportunity to participate in a bonus program.
- A team member discount card that gives you a discount of 10% at Kmart, 10% Target and up to 5% at Bunnings and Officeworks.
- 20% off approved, eligible workwear purchases.
- A free OnePass membership offering free delivery across Kmart, Target & Catch on eligible products.
- Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health - with over 60 suppliers

**We’re here to make everyday living brighter**

From humble beginnings in Burwood East, Victoria, in 1969, we’re now an essential part of 300 communities, and proud of it From bedding to apparel to kitchenware and beyond. We’re designing and creating the products people reach for every day. In-store, online, or Click & Collect - getting the products we love into the hands of happy customers is what we aim to do best. From the remote outback to coastal towns and big cities, and everywhere in-between. We’re progressive in our pursuit to create seamless customer journeys for satisfied shoppers.

**A place you can belong