Commercial Claims Recoveries Consultant

5 days ago

Adelaide, Australia IAG - Insurance Australia Group Full time

We’re ready for you Join the largest general insurance group in Australia and New Zealand as a **Consultant, Commercial Claims Recoveries**

**Your Role**
You’ll collaborate with various stakeholders, including competitor insurance companies and uninsured parties, to identify and negotiate recovery opportunities. Your role involves managing risks, adhering to regulatory requirements, resolving disputes, and supporting broader customer service needs in Short Tail Claims. Additionally, you’ll focus on maximising complex recovery opportunities to ensure commercially beneficial outcomes, balancing cost containment with legal and compliance obligations.

Your IAG journey **commences on 20th January 2025.** This p**ermanent full-time opportunity** offers hybrid working conditions that support a mix of working from home and office. This is a 37.5 hour a week rostered system between the hours of 8am and 5.30pm. With our offices placed nationally you will have the choice for your base location.

**On Offer**
Joining IAG you’ll have access to:
1. Boosted superannuation with 13% as standard
2. Up to 50% off personal insurance, including home and motor insurance
3. 5 myLeave days per year on top of annual leave
4. Work from home and many more flexibility options with myFlex
5. Industry-leading 20 weeks paid parental leave available from the day you start
6. Compassionate leave including Sorry Business, early pregnancy loss and extended family bereavement
7. Inclusive leave such as public holiday swap and gender affirmation leave

**About You**
You’re adaptable to new systems, skilled in negotiation and dispute resolution supported by the following:

- Demonstrate strong attention to detail and effective time management
- Highly developed verbal and written communication skills
- Ability to meet and exceed company guidelines and performance targets
- Capable of managing inbound and outbound call volumes efficiently
- Previous experience in insurance is highly desirable but not essential

**About Us**
IAG is the largest general insurance group in Australia and New Zealand. Together our family of brands turns the IAG purpose of making your world a safer place into action by helping, supporting ambitions and making insurance accessible.

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

Learn more about who IAG is here

**Benefits**:

- Employee discount
- Maternity leave
- Referral program
- Work from home

Schedule:

- 8 hour shift
- Day shift

Work Location: Hybrid remote in Adelaide, SA 5000

Expected Start Date: 20/01/2025

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