Delivery Coordinator/ Aftercare Consultant

3 days ago

Brooklyn, Australia Eagers Automotive Full time

Attractive remuneration package
- National business experiencing rapid growth
- Supportive management & friendly team

**An opportunity has arisen for an experienced Delivery Coordinator / Aftercare Consultant to join easyauto123 located in Brooklyn.**

This role will be required to provide ongoing support to the sales team in delivering our valued customers vehicles. Our business is easyauto123 and we are Australia's fastest growing fixed price high volume used car warehouse. Our mission is to change the way people buy cars forever

**You will enjoy**:

- A rewarding career within a large and respected business
- A supportive and dynamic team environment
- Access to a range of career development and advancement opportunities
- Employee benefits including discounted gym memberships and health insurance
- Vehicle purchasing and service discounts

**About the role**:

- Coordinating car deliveries from preparation to delivery
- Maintain contact with customers awaiting their vehicle delivery
- Coordinate delivery dates with Pre Delivery teams and customers
- Prepare relevant documents needed
- Obtaining required registration documentation from customers prior to delivery
- Promoting a range of aftercare products to new and existing customers
- Work collaboratively with the cars sales team and F&I team
- Preparing warranties and necessary paperwork for customers
- Providing outstanding customer service to enhance the buying experience for all customers
- Contributing to the achievement of dealership goals by meeting and exceeding KPI’s

**Do you have?**
- Strong administration experience
- Passion for providing great customer service
- Excellent communication skills, both written and verbal
- Excellent multitasking skills
- Ability to work autonomously
- High levels of attention to detail
- VicRoads online experience would be a bonus

**_Here is why you should join Australia's largest automotive retailer:_**
- We are Australasia's largest and most dynamic automotive retailer employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands priding ourselves of delivering an exceptional guest experience._
- We offer our people extensive training and development opportunities with access to a range of employee benefits, including discounted gym memberships, health insurance, vehicle purchasing and service discounts._
- Eagers Automotive is an equal opportunity employer that values diversity in the workplace._

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