
Store Manager
18 hours ago
**About the Company**:
WHSmith is an historic, much loved international retailer that operates stores in an array of fast paced, dynamic environments including airports, train stations, hospitals, universities, and shopping centres. We are a retailer focusing on news, books and convenience, and are a renowned, competitive leader in the travel market worldwide.
**Scope of Position**:
The successful applicant will be driven; have strong leadership skills, a well developed sense of initiative and ability to make decisions. They will be determined, hard working, creative, have excellent communication skills and the ability to adapt to different environments.
**Role and Responsibilities**:
- Overseeing and actioning the stock function across multiple sites at the airport
- Leading a 'Customer first' culture
- You will be an expert on both front and back of house operations and reporting
- Responsible for training and developing the team
- Leading the team to deliver exceptional customer service
- Driving sales strategies and key performance indicators with your team
- Merchandising and stock rotation to ensure standards are met
**Skills & Experience**:
- At least 2 year's management experience in a fast paced retail environment
- Leadership and mentoring abilities
- Exposure to stock functions in a retail setting
- Knowledge of busy retail operations with a focus on quality service
- Experience managing stock and labour costs
- Effective staff management and training skills
- The ability to achieve targets and KPIs
- Excellent communication and interpersonal skills
- Flexibility with work hours and willingness to work weekends/public holidays when needed
**If you are an experienced Store Manager who is motivated to work in a growing, fast paced, and dynamic business then we would love to hear from you
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