Store Manager

4 days ago

Sydney Kingsford Smith Airport, Australia WHSmith Full time

**Join the WHSmith Sydney International Airport Team as a Store Manager**:

- **_Showcase your leadership skills in a dynamic retail environment and contribute to the continued success of a well-respected name in the travel retail industry._**:

- **_Drive employee engagement through effective communication, recognition, and ongoing training initiatives._**:

- **_Excellent opportunities for career growth and development._**

**About WHSmith**:
WHSmith is a historic British retailer focusing on news, books and convenience, and we are proud to bring our expertise to our Australian operations. Our stores are located in some of the busiest and most exciting airports in the country, providing a dynamic and fast-paced work environment that is perfect for driven individuals who thrive on a challenge.

Our company values are Value our People, Drive for Results, Customer Focus & Accountability. As such, we are looking for enthusiastic and energetic individuals who share our passion for delivering exceptional customer service and who are committed to helping our business grow and succeed.

**About the Role**:
We are currently recruiting for a Store Manager based at our Sydney International Airport site to provide support and guidance across two stores. The successful applicant will be a modest leader, have a well developed sense of initiative and be decisive. They will be creative, committed, have excellent interpersonal skills and the ability to adapt to different environments. As a Store Manager at WHSmith, you will be responsible for:

- Leading a 'Customer first' culture
- Training and developing the team to deliver exceptional customer service
- Driving sales strategies and key performance indicators (KPI's) with your team
- Merchandising and stock rotation
- Managing stock and labour costs
- Ensuring excellent communication with your team and customers.
- Follow a rotating roster (including weekend coverage).

**What We're Looking For**:
We are particularly looking for a natural born leader with strong stock and retail management experience, along with the following:

- 2 year's management experience in a fast-paced retail environment
- Experience managing stock and labour costs
- Leadership and mentoring abilities
- Excellent communication and interpersonal skills
- Flexibility with work hours and willingness to work weekends/public holidays when required.

**Benefits & Perks**:

- **Enjoy a compelling staff discount on our fabulous products**:

- Constant opportunities for progression and development. We foster a culture of learning and growth, where everyone has the opportunity to develop their skills.
- Work in an exciting and bustling airport location.
- Access to our nurturing employee assistance program (EAP). We believe in creating a positive work environment where our team members feel valued.

**Our Commitment to Diversity and Inclusion**:

- **_Please note, only shortlisted applicants will be contacted._

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