Loan Operations Avp

At Citi, our employees reflect the remarkable range of cultures and perspectives of our clients across the more than 160 countries and jurisdictions where we do business - a powerful advantage that combines global insights with deep local knowledge. We recognize that unique individuals, collaborative teams and inclusive leaders have far-reaching impact and are the engines of new ideas. It’s our willingness to embrace the richness of our diverse teams, ideas and possibilities that drives our growth and progress.

Our Operations and Technology team builds, supports and delivers the infrastructure, security and operational elements that empower Citi to pursue our mission of enabling growth and economic progress. Our teams are embedded in the functions and businesses to deliver the optimal tools and environments, allowing Citi to be the best for our clients.

We’re currently looking for a high caliber professional to join our Loan Operations team in Sydney. **In this role, you’re expected to**:
**Responsibilities**:

- Manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process.
- Activities will include independently processing and closing loans within a complex loans operation environment
- Demonstrates a comprehensive understanding of how own loan function collectively integrates to contribute to achieving overall business goals
- Applies in-depth knowledge of concepts and procedures within own area to resolve issues related to loan documentation processes
- Responsible for escalating control gaps and issues to senior management
- Identifies loan related control deficiencies and implements appropriate procedures and solutions to mitigate any risk or control losses
- Directly impacts the area through shared responsibility for delivery of end results and formulation of procedures/process improvement
- Provides value-added perspective or advice that contributes to the development of new techniques and the improvement of the loan documentation processes for the area
- Resolves complex problems where the analysis of situations or data requires an in-depth evaluation of loan procedures and industry standards
- Makes a significant contribution to change-the-bank projects and offers solutions at an advanced level
- Provides evaluative judgment based on analysis of factual information in complicated and unique situations, mostly but not limited to the loan documentation process
- Assumes informal/formal leadership role within the team, is involved in the coaching and training of new recruits, and provides guidance and support to junior staff
- Creates, develops and maintains effective relationships with colleagues, management, internal/external clients and stakeholders, and seeks to understand their needs and provides solutions
- Persuades and influences others through collaborative communication skills; may negotiate with external parties
- Adequate understanding of Loan Processes and Procedures.
- Advanced knowledge of risk types, policies and control measures and processes.
- Moderate knowledge of accounting principles and accounting practices.
- Extensive knowledge of Business Processes, Systems and Tools used in the Loan Process.
- Reasonable knowledge of Loan Products and Loan Services.
- Comprehensive expertise of managing, preparing and reviewing loan documentation.
- Extensive comprehension of Financial Products, such as Cash Management, Treasury, the Trade Lifecycle.
- Comprehensive knowledge of compliance with applicable laws, rules and regulations, and adhering to Policies.
- Reasonable expertise of using evaluative and ethical judgment to make decisions.
- Complete understanding of identifying, mitigating, resolving, managing and escalating risks and issues.
- Extensive skills of ability to view multiple perspectives, prioritize, adapt and multi-task.
- Extensive ability to think strategically, considering the end-to-end, adjacent impacts to the broader system; to formulate strategies and innovate.
- Reasonable abilities to analyze and think critically and conceptually and interpretively to solve problems. Includes ability to identify opportunities, assess needs, conduct qualitative and quantitative analyses, synthesize insights and provide recommendations.
- Adequate experience to effectively communicate (written and verbal) and present with diplomacy; Ability to build and manage relationships through advising, collaborating, influencing, negotiating and persuading.
- Acceptable abilities to manage, improve, and design processes and standard operating procedures, including managing KPIs and SLAs to monitor and enhance service quality and process integrity.
- General understanding of implementing projects for system Implementation, technology enhancements through project management and coordination skills.
- General experience to managing and developing a team or multiple teams, including people-related actions and decisions such as pe