Hotel Support

7 days ago

Airport West, Australia Options Consulting Group Full time

Significant Growth Trajectory
- Fastest growing Property Management Software Company Globally
- Inner North-West Melbourne Office Location

RMS is an Australian success story within the Hospitality Industry servicing the global accommodation market for over 30 years with software created to make managing properties as efficient as possible. The platform provides vertically integrated allocations within the hospitality sector. With offices in Australia (Melbourne and Gold Coast), the United Kingdom, Dubai, India and the United States, the opportunity to further grow throughout the organisation will be facilitated.

**_The essence of this key role is to develop and strengthen client relationships by ensuring inbound enquiries and requests are handled in a proficient and friendly manner._**

You will have experience as a Hotel Front Office Manager, Reservations Manager or Revenue Manager where you have acquired a high level of proficiency using property management systems in detailed financial reporting.
- The position requires competencies based around inbound contact from clients, facilitating technical support and ability to assist customers utilising the property management system **(experience with RMS, Opera etc).** Clients will be able to trust the knowledge and customer service ability you possess when reaching out for support and assistance. You will have a key interest in technology, keen to grow your career with a global player & have the agility to be available when required
- For further information regarding this exciting opportunity contact Ben Aharfi on 03 9693 9300 or forward your CV.

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