Desktop Support Technician

3 days ago

Adelaide, Australia SA Government -SOUTH AUSTRALIA POLICE Full time

**South Australia Police**
**Job reference**: 625679
**Location**: 5000 - ADELAIDE
**Job status**: Short Term Contract
**Eligibility**: Open to Everyone

**Multiple fixed-term contract opportunities to join SA Police as a Desktop Support Technician**.

**1 X 12/09/2025**

**2 X 30/06/2025**

**Your new company**

SAPOL’s vision is Safer Communities. All SAPOL employees are guided by Our Values of Service, Integrity, Courage, Leadership, Collaboration and Respect. SAPOL is an organisation with a proud history and an exciting vision for the future.

**Your new role**

Working within IS&T, Customer Service Branch, and reporting to the Desktop Support Manager, you will be responsible for ensuring a customer-focused desktop support function, that looks for innovative solutions that delights customers.

Your role directly supports front line police officers and enables them to deliver public safety through technology solutions. You will support new technology products and digital systems, be driven by providing outstanding customer service and come with experience from supporting technology, ideally from a service management framework environment.

**What you’ll need to succeed**
- Experience in the provision and support of desktop hardware, software, and peripherals, ensuring mínimal downtime for customers.
- Understanding and practical experience managing in a SDLC and ITIL environment
- Sound oral and written communication skills, including the ability to explain technology solutions in business terms, establish rapport and persuade others.
- Relevant degree qualification in Information Technology or related discipline
- Demonstrated knowledge of current end user devices and technology required to undertake modern policing activities.
- Experience working in a managed service or blended environment.

**Salary**

AS03 $67,589 - $72,033 per annum plus super.

Special Conditions please refer to the attached Position Information Document.

**Benefits**

This is a great opportunity to join a large SA Government department that is going through a transformational change period and investing in ICT as a driver of business excellence.

**What you need to do now**

**Application Instructions**

Please read the Job Application Guidelines.
- South Australia Police is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion._
- Aboriginal and Torres Strait Islander People and people with disability are strongly encouraged to apply._
- The South Australian public sector supports flexible ways of working including part-time working arrangements wherever reasonably possible. The sector is diverse and desires to increase in diversity and to create opportunities for more South Australians._

**Applications close**: 13/11/2024 5:00 PM

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