Property Manager

**YHA Australia** offers unique, affordable, and sustainable accommodation across Australia. We are a for-purpose, membership-based organisation and have provided curious travellers with quality short-stay accommodation for over 80 years. Our mission is to help create a more open and accommodating world where life flourishes.

We are proudly part of the global organisation Hostelling International - a network of over 3,000 unique places to stay in more than 70 countries. Currently, we have a network of 49 properties across the country with facilities like on-site pools, open-air rooftops, bars, cafes and coworking spaces. Our travellers can enjoy experiences with us that range from Opera House views on the YHA Sydney Harbour rooftop to sleeping in a prison cell in the historic Fremantle Prison to hiking back to eco-friendly lodging in the heart of a National Park.

**Our Values**:
Our values are at the heart of our organisation and the foundation of our culture. They are our compass, guiding our decisions and actions.
- **Work together** - _We open doors for each other as well as our guests_
- **Give our best** - _We bring our best selves every day we come to work_
- **Put our guest first** - _We know great hosts make great holidays_
- **Think differently** - _We see problems as opportunities_
- **Have fun** - _We celebrate and enjoy being together_

**YHA Blue Mountains **is currently seeking a motivated and driven **Property Manager. **As a Property Manager, you are the driving force of the business. Responsible for all aspects of your hostel, you are empowered to act as a YHA Ambassador to guide the business and your team to thrive. The Property Manager is responsible for the day to day operation and actively collaborating with all support functions at YHA. You are also responsible for developing a team that are sustainable and with a focus of building capability.

**Responsibilities of the role include, but are not limited to**:

- Overall property operations, finances, and bottom-line results;
- Building and executing business development and marketing plans;
- Achievement of revenue budgets and managing wage and other costs;
- Compliance with YHA quality requirements;
- Management of approximately 15 staff including recruitment, supervision, and training;
- Being the face of YHA in Blue Mountains and promoting YHA through local relationships and marketing initiatives.
- Previous property management of at least 2 years in a similar size property
- The ability to communicate effectively, professionally, and confidently;
- Demonstrated leadership, team management, and mentoring abilities;
- Knowledge of Property Management Systems and advanced computer literacy;
- A passion for the backpacking industry and customer service

**To be successful in this role, you will also**:

- Be a strategic thinker, a creative problem solver, and an opportunity seeker;
- Be commercially astute, highly-driven, and proactive;
- Enjoy a challenge, question the status quo and be a change agent;
- Contribute to the fun and inspiring culture of the hostel;
- Be dedicated to achieving results through outstanding guest experiences and a motivated team

**What’s in it for you?**
- Permanent full-time with competitive salary
- 4 weeks paid annual leave
- A supportive and fun team environment
- Access to additional benefits and discounts as part of YHA’s national network
- Allow employees at YHA to celebrate culturally significant holidays that are unique to their cultural and personal beliefs

**Our Culture**

At **YHA, **you can expect to be treated with dignity and respect.We’re committed to creating a diverse and inclusive workplace environment.
- Gender Balance - empowering our people to access and enjoy the same opportunities to build great careers at YHA, regardless of gender or gender identity.
- Indigenous Australians - provide more opportunities for Aboriginal and/or Torres Strait Islander peoples, organisations, communities, and customers to engage with our business.
- Accessibility - improving the accessibility (physical or otherwise) of our properties, workplaces and digital platforms for team members, contractors, and guests with a disability.
- Flexible Working - supporting and empowering our people to balance their work and life commitments through a flexible working culture; and
- Pride - enabling our LGBTQIA+ community to be their authentic selves and grow at YHA
- **To be eligible to work at YHA Australia you will be required to be fully vaccinated against COVID-19. A National Criminal History Check is a mandatory step in the recruitment process.**_
- **We encourage Aboriginal and Torres Strait Islander people to apply.**_

**Job Types**: Full-time, Permanent

**Benefits**:

- Employee discount

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Night shift
- Public holidays
- Rotating roster
- Shift work
- Weekend availability

Supplemental pay types:

- Performance bonus

Ability to commute/reloc