Delivery Manager

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

**About the team**:
Our Technology team is the backbone of the business, building and maintaining the information technology infrastructure that support Coles Group. As a part of the Technology team, you get the opportunity to work through complex, challenging, meaningful problems using large data sets and new technologies to expand your skills and experience.

**About the team**:
Technology is the backbone of our business. Every day, our team solves complex and meaningful problems. Together we design and build solutions that help thousands of our fellow team members succeed and make millions of customers’ lives easier every day.

**About the role**:
As part of this role, you will be required to lead and manage the demand pipeline and delivery of the People & Culture Digital Roadmap. This includes engagement with key stakeholders across the organisation on ideas, business problems, solutions and initiatives which require investment

You will lead the direction, solution and delivery in partnership with sponsors, business owners and project managers, including cost to-implement and identification of delivery risk as well as managing and prioritising continuous improvement and investment demand. You will be responsible for the identification, planning and coordination of projects within a program of business change, to manage their interdependencies in support of specific business strategies and objectives.

You will have exceptional vendor management skills as you will be required to establish and manage vendor and partner arrangements and ensure the alignment of performance objectives and activities.

Stakeholder management is a must have and you have extensive experience using metrics to measure, influence, negotiate and initiate change and behaviours that directly impact customer success. You have the ability to tell a story and can translate complex technical solutions and advice into clear, specific information that is understood by all

You have previous team leadership experience and will be accountable for the development of individuals/ team, including initiation and validation of career development plan as well as providing clear direction, guidance and motivation

A key requirement for this role is extensive experience with SuccessFactors and ideally also employee central

We are ideally looking for someone with a strong SuccessFactors/SAP experience together with exceptional stakeholder management skills and the ability to drive and develop mutually beneficial relationships.

**About you and your skills**:

- At least 15 years IT experience, as a Project Manager, Delivery Manager, Program Manager, or Consulting role, in a waterfall or an agile environment, with experience delivering large programs of work, as well as minor works, including project to BAU considerations.
- Advanced understanding of all aspects of the technology’s broader operational environment (i.e. processes, procedures, associated toolsets, operating systems, etc.).
- A passionate people leader who has lead members from diverse disciplines and backgrounds, running in multi speed and cadence delivery methods
- The ability to define and execute strategies that map the technology deliverables to the business goals
- Experience in maturing project delivery capabilities.
- Expert interpersonal and leadership skills that enable you to communicate and manage relationships across the organisation - from your reports, peers, vendors and partners, stakeholders to senior executives
- Experience using metrics to measure, influence and initiate change and behaviours that directly impact customer success
- Proven capabilities in vendor, partner and stakeholder relationship management
- Demonstrated success in enabling the launch of high quality and business critical products, in a complex enterprise production environment
- Excellent written and verbal communication skills, with ability to influence and persuade outcomes
- Proven ability to influence cross-functional teams without formal authority
- Experience managing relationships with senior leaders and stakeholders
- Excellent analytical and problem resolution skills

We need a good communicator who is proactive, independent, motivated and keen to contribute to the team’s growth.

If this sounds like you, we’re keen to talk to you.

**What’s in it for you?**:

- **
Flexible working options**:We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
- ** Office perks**: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can s