Receptionist

A Bit About The Team

Cause Effect Psychology are a well-established psychology practice in the beautiful bayside suburb of Birkdale. We provide psychology services to adults, children., adolescents and couples across Brisbane from Monday to Saturday. Our clinicians are reliant on administration support to ensure they are entirely focused on the delivery of psychology services to our clients. Our practice environment balances a sense of calm and compassion with a very professional and high performing team who care deeply about their client outcomes.

A Bit About The Role

We are looking for a Receptionist with personal qualities of work reliability, high attention to detail, a positive work attitude, and the ability to manage a variety of tasks autonomously. We require a friendly, proactive and enthusiastic receptionist who will be happy to support the Cause Effect team in the day to day running of Cause Effect. The position is part time, with rostered days and times to be agreed. At this stage we are hoping to find someone available Thursdays and Fridays, although some degree of flexibility is preferred as rosters can change from time to time due to the availability of the other receptionists (university students). Some morning work (from 7.30am) or evening work (until 6:30pm) will be expected. We already have dedicated Saturday administration, so there will be no need for Saturday work unless in the case of a dire emergency.

Specific responsibilities include:

- Daily receptionist and administrative duties, such as processing payments, invoicing, answering phone calls, managing new enquiries, diary management, greeting clients, and file management.
- Supporting psychologists with any queries and requests.
- Ensuring the business and psychologists continue to meet compliance with relevant legislation and statutory requirements for practicing including OH&S and privacy, as per established processes.
- Regular reporting to the Directors (i.e. reporting, case load management, referral management, etc.).
- Helping the clinic to run smoothly from lights on to lights off and keeping the clinic tidy.
- Purchasing of office supplies and equipment and maintaining proper stock levels.

**Job Types**: Part-time, Casual

Pay: $25.88 - $30.22 per hour

Application Question(s):

- Will you be available to work at our clinic onsite at Birkdale?

**Experience**:

- administrative or customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person