Case Manager

7 days ago

Melbourne, Australia Total Claims Solutions Full time

If you share a passion for delivering effective case management solutions to a diverse client base, we’re interested in hearing from you.

**Why join us?**:
We know that in order to effectively shape and evolve our culture we need the right people behind us.

We are committed to our clients’ needs and recognise that personal service is key. Diversity and inclusion is important to all our employees and we actively work towards attracting and retaining a diverse group of people through our recruitment process.

Our employees, whether they’ve been with us 15 years, 12 months, or they’ve just joined us, are an active contribution to our company. Our vision in investing in our employee’s career and development is shared across the organisation.

We are proud of the team we have built

**Values that define us**:
**Integrity and professionalism** - We continually strive for professional excellence.

**Honesty** **and** **good** **faith** - We maintain honest, ethical and professional dealings with all stakeholders.

**Service** **excellence** - We take a proactive, consistent approach to our work.

**Empathy** - We genuinely care about, listen to, and support our clients and our team.

**Passion** - Commitment and accountability are part of everything that we do. We are dynamic, energetic and enthusiastic.

**Transparency** - We encourage open communication with all stakeholders.

Melbourne

**The Role**

As an experienced Case Manager, you will manage a portfolio of claims while maintaining effective working relationships with key stakeholders to drive a successful return to work outcome.

You will manage cases in their entirety as the primary contact, collaborate with injured workers and health professionals, ensure claims guidelines and legislation are adhered to, provide expert advice to all key stakeholders, and manage recoveries.

**About You**
- A minimum of two years of case management, pertaining to injury and illness claims;
- Proactive and diligent approach to all tasks with a commitment to handling multiple cases simultaneously;
- Excellent oral and written communication skills;
- Confidence in dealing with multiple stakeholder engagements;
- Effective negotiation and problem solving ability;
- A flexible approach when faced with competing priorities;
- Initiative and ability to work independently and cohesively within a team environment;
- Excellent attention to detail;
- Intermediate to advanced knowledge in Microsoft Office;
- Schemes administration in each state (preferred).

**Our Culture**

Working at Total Claims Solutions is more than having a job. We are family. We pride ourselves on empowering our people to write their own script to having a rewarding career.

We are always looking for people who put the customer at the heart of everything.

**We are excited by your interest in working with us.

  • Case Manager

    4 weeks ago

    Melbourne, Victoria, Australia VACCA - Victorian Aboriginal Child and Community Agency Full time

    1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from VACCA - Victorian Aboriginal Child and Community AgencyTeam Manager Leader at Victorian Aboriginal Child Care Agency (VACCA)Company DescriptionThe Victorian Aboriginal Child and Community Agency (VACCA) is a statewide...

  • Case Manager

    3 weeks ago

    Melbourne, Victoria, Australia VACCA - Victorian Aboriginal Child and Community Agency Full time

    1 week ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from VACCA - Victorian Aboriginal Child and Community AgencyTeam Manager Leader at Victorian Aboriginal Child Care Agency (VACCA)Company DescriptionThe Victorian Aboriginal Child and Community Agency (VACCA) is a statewide...

  • Case Manager

    7 days ago

    Melbourne, Australia Refuge Victoria Full time

    About the role WHAT’S ON OFFER Combine your qualifications and experience with your personal passions and values, in a role that changes the lives of some of our community’s most vulnerable people and work alongside a supportive and compassionate team who are committed to creating a safe and free life for people escaping family violence. This role...

  • Case Manager

    20 hours ago

    Melbourne, Australia Austin Health Full time

    Location: Melbourne | Northern Metropolitan Job type: Part time Organisation: Austin Health **Salary**: Salary not specified Occupation: Health and Allied Health, Nursing Reference: 46004 **Case Manager** - ** Permanent, part-time position (30.4 hours p/week)**: - ** Registered Nurse (Grade 3), Occupation Theraprist (Grade 2), Social Worker (Grade 2)...

  • Case Manager

    3 days ago

    Melbourne, Victoria, Australia Toll Group Full time

    Case Manager & Case Management Associate - Expression of InterestJoin to apply for the Case Manager & Case Management Associate - Expression of Interest role at Toll GroupCase Manager & Case Management Associate - Expression of InterestJoin to apply for the Case Manager & Case Management Associate - Expression of Interest role at Toll GroupAbout Toll GroupAt...

  • Case Manager

    2 days ago

    Melbourne, Australia Austin Health Full time

    Location: Melbourne | Northern Metropolitan Job type: Part time Organisation: Austin Health **Salary**: Salary not specified Occupation: Community Services, Health and Allied Health, Other, Medical, Nursing, Aged Care Reference: 51504 Austin Health is the major provider of tertiary health services, health professional education and research across 3...

  • Case Manager

    2 weeks ago

    Melbourne, Australia Austin Health Full time

    Location: Melbourne | Northern Metropolitan Job type: Full time Organisation: Austin Health **Salary**: Salary not specified Occupation: Health and Allied Health, Nursing Reference: 45982 Austin Health is the major provider of tertiary health services, health professional education and research across 3 locations in the northeast of Melbourne and...

  • Case Manager

    1 week ago

    Melbourne, Australia Austin Health Full time

    Location: Melbourne | Northern Metropolitan Job type: Full time Organisation: Austin Health **Salary**: Salary not specified Occupation: Community Services, Health and Allied Health, Other, Medical, Nursing, Aged Care Reference: 49116 Austin Health is the major provider of tertiary health services, health professional education and research across 3...

  • Case Manager

    2 weeks ago

    Melbourne, Australia Georgina Martina Inc. Full time

    About the role Case Manager - Specialist Family Violence Service - Crisis Accommodation and Case Management. - 0.8 EFT - some on call hours required (mínimal). - 12 month contract The role of the Case Manager is to provide family violence risk assessment, safety planning, advocacy and holistic case management support to victim/survivors (inc. children and...

  • Case Manager

    3 days ago

    Melbourne, Victoria, Australia Department of Justice and Community Safety, Victoria Full time

    Join to apply for the Case Manager - South Region role at Department of Justice and Community Safety, Victoria17 hours ago Be among the first 25 applicantsJoin to apply for the Case Manager - South Region role at Department of Justice and Community Safety, VictoriaGet AI-powered advice on this job and more exclusive features.Make positive changes to the...