Store Consultant

1 week ago


Melbourne, Australia National Storage Full time

Permanent Full Time Role
Set, rotating roster with multiple opportunities to increase your take home pay
Paid Parental Leave and Well-being Subsidies like Employee Assistant Programs and Health Reimbursements

It’s an exciting time for us at National Storage as we continue to expand and solidify ourselves as the market leader within Australia and New Zealand for all things storage.

With a continual growth plan for expanding our portfolio across Australia and New Zealand, we have a Full Time Store Consultant role now on offer in our North Melbourne centre.

**The Role**:
Reporting into the Storage Manager, our Store Consultants are a vital role within our business, as they work closely with our customers to ensure a seamless service is provided. The responsibilities include:
Deliver the ultimate customer experience, supporting our customers in making the best storage choice for their needs
Perform receipting/dispatching and pick/packing duties as required per client requests, and within a timely manner.
Safe handling and/or storing of fragile items
Conduct engaging centre tours which showcase our facilities and answer questions they may have
Keep a keen eye on centre presentation, maintenance, and cleanliness to ensure our centres always represent our high standards
Inventory and stock control of incoming and outgoing mechanical parts and goods
Maintain a safe and secure centre whilst providing support to the Storage Manager
Action general administration duties such as customer contracts, inventory, and insurance claims

**Benefits**:
Permanent role within a successful and expanding business
Career development with the opportunity to progress
Set, rotating roster for a great work/life balance. Call out shifts are rotated through the team on a fortnightly basis.
Access a range of benefits including paid parental leave, well-being subsides and unlimited retail discounts

**About You**:
Customer service experience in a sales environment (desirable)
Building relationships comes naturally to you and is matched with a passion for delivering a genuine customer experience in a timely manner
You have a motivated, proactive and positive approach to your role and team
Available to work on rotating shifts and be on call when required

Our Story
Established in 2000, National Storage is one of Australasia’s largest self-storage providers, tailoring self-storage solutions in 200+ storage centres across Australia and New Zealand. As an ASX 200 listed company, we have experienced our success by focusing on the most important part of our business - our people and our customers.

Join the Team - APPLY NOW


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